Service Writer

Automotive Service Advisor

Columbia, MO | Full-Time

MondayFriday | No Weekends

Looking for a Career, Not Just a Job?

We're a locally owned automotive company with a goal of growing to 40 locations over the next 10 years.

That growth creates opportunity.

We're looking for people who want to build something with us, not just collect a paycheck. The people who join us today will help shape what this company becomes tomorrow.

If you're driven, coachable, customer-focused, and want a real path into leadership, we'd love to meet you.

What Does a Service Advisor Actually Do?

Think of yourself as the connection between our customers and technicians.

You greet customers, learn about their concerns, communicate with technicians, and help customers understand what their vehicle needs.

Your job is to create a smooth experience from start to finish.

Every day you'll:

• Welcome and assist customers
• Communicate vehicle concerns to technicians
• Explain repair recommendations in simple terms
• Build trust and long-term relationships
• Help customers make informed maintenance decisions
• Keep work moving efficiently through the shop
• Support team productivity and customer satisfaction

If you enjoy helping people, solving problems, and communicating clearly, you'll likely enjoy this role.

Who Thrives Here?

The best Service Advisors are:

• Strong communicators
• Positive under pressure
• Comfortable talking with lots of people
• Organized and detail-oriented
• Coachable and open to feedback
• Motivated by growth and performance
• Team players who care about customers

You do not need automotive experience to succeed here.

You do need a willingness to learn.

We've seen people from sales, hospitality, retail, restaurants, customer service, and management backgrounds become outstanding Service Advisors.

What Our Environment Is Like

We're professional, but we're not corporate.

We're a growing company full of real people who work hard, communicate honestly, and hold each other accountable.

It's busy.

It's fast-paced.

There can be pressure.

You'll work with customers, technicians, managers, vendors, and teammates throughout the day.

People who embrace feedback, adapt quickly, and enjoy solving problems tend to do very well here.

Compensation

• $40,000 base salary
• Uncapped commission and bonus opportunities
• Top performers can earn $100,000+
• Base pay plus performance pay

The better you build relationships, communicate, and help customers, the more opportunity you create for yourself.

Benefits

• MondayFriday schedule
• No weekends
• Paid holidays
• Paid vacation and sick time
• Health, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Paid training and development
• Financial education resources
• Employee discounts

Why This Opportunity Matters

Most companies talk about growth.

We're actively building toward it.

As we continue expanding, leadership positions won't be filled by strangers.

We want to promote from within.

The people who join now will have opportunities to grow into leadership, management, and future location support roles.

If you're looking for a place where your effort can genuinely create opportunities, this is that kind of company.

We May Be Looking For You If...

• You enjoy helping customers
• You want a career path
• You like being part of a team
• You want leadership opportunities in the future
• You care about improving every year

If that's you, apply today. Equal Employment Opportunity Statement

All-Star Automotive Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.