I-ERP Organizational Change Specialist

Working directly with our business and outside partners, you will assist in the successful adoption of SAP S/4 Hana for thousands of users across Finance and Supply Chain, while supporting future use of the tool with other skill teams. **What you'll do...** + Manage Org CM participation in the Agile framework and System of Delivery developed for the I-ERP Program, ensuring our work needs are appropriately addressed across the team and our presence is represented in key activities + Administer the Enable Now and WalkMe learning management tools across I-ERP, Materials Management Platform (MMP), and Treasury (all implementing SAP S/4 HANA) Org CM teams. Includes license administration, content developer training materials, and disaster recovery/ upgrade use case development and testing. + Develop and execute Org CM plans (includes communication, training, and engagement) for the program and ad hoc technical actions + Lead User Experience Improvement activities and meetings regarding end user access to S/4HANA. Consider if the user experience is being properly supported, identify improvements, and drive those improvements to completion across supporting teams + Liaise daily with our Finance, Supply Chain, Treasury and MMP Org CM teams and various technical teams, management, and external vendors to drive resolution to end user related, cross-functional issues + Develop marketing and use case material to brand and promote the program effectively across Ford + Maintain end user-facing Web site and strategy for content sharing with our business partners + Represent program level Org CM in key program meetings and discussions, always considering the impact of those discussions to Org CM and our end users **You'll have...** + Bachelor's degree in Computer Science, Information Systems, Business Management, Organizational Development, Communications or related field + 5+ years experience in IT systems + 5+ years experience in product management, organizational change or communication roles + A demonstrated ability to understand and balance technical and business requirements + An understanding and respect for the value of the customer experience and core tenets of Organizational Change Management (it's purpose, and its role in an IT implementation, process or behavior change). + Experience working within an Agile framework and system of delivery. + Experience with or an interest in working with SAP products + Background developing and executing technical test cases + A self-starter mindset with a bias for continuous improvement. If you see an issue holding the team back, you don't hesitate to seek help or a solution. + Experience developing content in a variety of formats and for a variety of purposes, from functional specs to marketing or internal communications and training materials + The ability to read a room: strong communication skills, both written and verbal. An understanding of how and when to adapt, and the ability to reach common ground to progress an issue. + Strong troubleshooting and problem solving skills, and the ability to think outside of the box + A strong bias toward flexibility and accountability: You can manage multiple high-priority items and adjust and adapt quickly to changing requirements, schedules, and deadlines. + Basic SharePoint administration skills **Even better, you may have...** + Experience leading with influence vs authority, and the ability to facilitate discussions and drive to successful outcomes across a matrixed team (with business partners and across Enterprise Technology functions) and PDO teams. + Experience working as part of an SAP program, or an understanding of SAP framework + Ability to work within the hybrid model is preferred + Familiarity with the Change Management Framework and Service Now + Familiarity with Jira or Rally + Familiarity with video editing software (Camtasia or Mac software) and creating videos, from start to finish + Experience with SharePoint design and site architecture management, or managing content consolidation + Experience using Jira or Rally and developing Features and User stories for yourself or a team You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: - Immediate medical, dental, and prescription drug coverage - Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more - Vehicle discount program for employees and family members, and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. For a detailed look at our benefits, click here: Benefit Summary ( **_*Please note: This is a remote role but if you are located within a 50 mile radius of a Ford Hub, you are expected to commute on-site up to 3 times a week_** ***** **_*Visa Sponsorship is NOT provided for this role*_** Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call View phone number on de.jobsyn.org. \#LI-Remote \#LI-DS2 **Requisition ID** : 45497