Shelter Associate

Job Description

Job Description

Salary: $22/hour

Shelter Associate

TheUpper Valley Haven employs Shelter Associates across multiple programs and shifts. We are currently looking for a 1st shift Shelter Associate, with a Friday to Monday (4 days) 8:00 AM to 4:30 PM schedule in the Byrne Family Shelter. This is a 32 hour a week position.

Job Summary

Shelter Associates cultivate positive and supportive relationships with guests while promoting community values. They assist with daily shelter operations and help ensure a welcoming environment based on our standards of respect, well-being, communication, and safety. Associates empower guests to build on their strengths and pursue individual goals. This role requires professionalism, trauma informed engagement of individuals, children, and families, and the ability to provide support that is balanced in both compassion and accountability.

Duties and Responsibilities

• Maintain safe, clean, and welcoming shelter spaces

• Assistwith laundry, custodial tasks,roompreparations,anddaily cleaning lists

• Welcoming newguests andorienting them to new shelter expectation/polices

• Conduct rounds during evening and overnight shifts as assigned

• Complete written shift documentation

• Communicate collaboratively/positivelywith other staff who services guest,i.e.Service Coordinator, other ShelterAssociates, andManagers

• Enforce safety rules and regulations tomaintainphysicallyand emotionally safe setting for caregivers and children

• Respond appropriately tocrises, conflict, medical needs, and behavioral challenges

• Participate in team meetings andweeklysupervision

• Communicateimportant informationwith staff and supervisorsincludingincident reports and contact emergency services when needed.

• Assist with special programactivitiesand events

Compensation and Benefits

• $22/hour

• Employer-paid contribution up to 100% of healthcare premiums for medical, dental, vision, life insurance and long-term disability

• Paid holidays

• Generous paid time off

• Matching 403(b) retirement plan

Skills and Qualifications

• Strong written and verbalcommunication

• Reliability and punctuality

• Commitmentto work non-traditional hours, including weekends and holidays

• Ability to build rapport with diverse individuals

• Abilitytomaintainstrong professionalboundariesand to remain calm in face of crisis situations

• Understand theimpactbeing unsheltered, poverty, mental health, and substance misuse

• Flexibility, adaptability, and teamwork

• Ability to work calmly in stressful or crisis situations

• Comfortability in settings with children of all ages, needs, and presentations

• Ability to bend, lift, walk on varying terrain, and perform active duties throughout shifts

Required:High School diploma or equivalent.FirstAid/CPR/AED certification and a valid drivers license arerequired(training available if needed).

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.