Workforce Management Manager

Manager - Management and Operations ConsultingProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes.ProSidian Consulting seeks a Management and Operations Consulting Manager to support and participate in team member initiatives design, development and delivery of client solutions for the Firm's Consulting Practice. The Manager plays an integral role in successfully participate in the designing, planning and executing client engagements and building the firm's reputation for quality service. This includes researching, pursuing, and documenting possible business opportunities; supporting, participating, and contributing to our proposal development process; supporting the management of client relationships and deliverables; and developing teams while communicating with appropriate stakeholders.The Manager is support the contribution to business development, client engagement management, thought leadership, market presence, and team-building/leadership of Management Consultants. ProSidian's business development initiatives include but are not limited to proposal writing, responding to requests for information/sources sought, client presentations and capabilities briefings, attending industry and client conferences and general meetings, and creating awareness of the firm.This position will participate in identifying solutions to important client challenges/opportunities, support the production of results for engagement team deliverables and internal firm initiatives, drive change and impact client outcomes. The Manager provides oversight and management of professional consultants to insure consistent, high quality service delivery in a cost effective manner for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes.Although daily activities may change and evolve, the following represents initial primary areas of activity: 15% Internal Operations Focus, 45% Business Dev Initiatives, 45% Client Service. Other responsibilities include, but are not limited to, working with other consultant practices and company business units, interfacing with contract On-Demand resources, and working with other Engagement Team Members (new employees, fellows, contractors, and collaborating partners) to develop or support business opportunities.Business Development:Actively participate in business development activities, by coordinating and/or leading proposal or engagement teams while creating strong working relationships with clients.Participate in the development of a sales strategy that identifies targeted accounts, account planning, consulting service product packaging, proposal development, proposal delivery, and processes for closing the deal.Support the development of a strategic sales action plan which clearly demonstrates target goals and sales success and manage practice action plans to grow sales, create new service offerings and offer thought leadership to find solutions to important client challenges.Provide leadership to ensure consistent, high quality and cost effective service delivery.Support the contribution to conducting follow-up calls and visits as required for maximizing a strong close ratio.Leverage skills for and engage in activities as a Technical and Solution Architect for Proposal development, proposal requirements, proposal writing as part of managing our sales processWork with business development teams to close new sales opportunities.Any other Business Development responsibilities as requiredClient Engagement Management:Participate in the build, development and maintenance of long-term relationships with clients at the C-Suite level.Conduct quantitative and qualitative analysis, including financial or business modeling, and coordinate and execute research, data collection, and analysisSupport the creation of a services mix that demonstrates a high-level of professionalism and a clear understanding of a client's unique business needs.Develop and offer services that reflect an understanding of a client's unique business needs and offer client market specific solutions that are measurable.Develop, Implement and present solutions and recommendationsEngagements will address a wide range of strategy and business issues that may include strategy sessions, strategic planning, and evaluation strategic client initiatives.Structuring and performing analysis, and conducting primary research, to uncover the insights that support our recommendations to clientsLeverage skills for and engage in activities as a Technical and Solution Architect for Proposal development, proposal requirements, proposal writing as part of managing our sales processAny other Client Engagement Management responsibilities as requiredThought Leadership:Assist the firm in efforts to strengthen market presence such as bylining articles, speaking at key conferences, and publishing.Be an active participant within a team that provides thought leadership, project support artifacts and analytical concepts for use within the practice.Presenting at team and client meetings, and determining the most practical way to drive lasting results based on your insightsProvide thought leadership to deepen and expand the firm's product offerings and client solutions.Researching and creating Frameworks to deliver solutions that solve problems and enhance client operationsSupport and contribute to the development of intellectual capital for the firm.Any other Thought Leadership responsibilities as requiredPersonnel Management:Consultants will include a mix of independent contractors as well as employed subject matter experts as business needs dictate.Be self-led and refine the ability to be self-led and refine the ability to develop, coach and recruit talented consulting team members.Lead engagement teams on complex projects and develop junior team membersSupport the contribution to employee performance appraisals or annual contract employee reviews.Support the contribution to project management oversight, supervision, and leadership and building a team of consultants who deliver quality projects in consulting area.Any other Personnel Management responsibilities as requiredCollaboration and Team Building:Assume ownership of projects while simultaneously leading a team.Comfortable reporting and working in a matrix organization.Delegate or accept delegation to promote client engagement opportunities and/or client relationships.Performs other duties as assigned.Supporting and leading business development initiatives and proposal writingTaking on stimulating challenges including corporate and business unit strategy, regulatory compliance initiatives; business process reviews, assessments, and improvement initiatives; organizational effectiveness and optimization, and training and talent management initiatives.Any other Collaboration and Team Building responsibilities as requiredQualificationsGenerally, Managers have a BA or equivalent qualification, an MBA, and > 5-7 years' experience, with at least 50% in Management and Operations Consulting. Task and assignment lead and manager; Lead and manage performance of complex analysis; Pilot, contributor and co-pilot on engagement pursuits, Co – Lead and Co-Develop recommendations for clientsAbility to develops deeper functional knowledge in ProSidian capability areas. Ability to manage, lead, and co-direct data collection and analysis roles in structuring, performing analysis, conducting primary research, pursuing opportunities, and delivering engagements that uncover insights that support our recommendations to clients.Ability to manage, lead, and co-direct team recommendations, engagement pursuits, and problem solving for clients. Contributor and pilot on engagement pursuits. Business development, Issue owner, Client team manager; relationship builder. Managers serve and support business development, client delivery, and operations initiatives.These professionals perform roles of solution and technical architects for new business development while also responding to new and current client needs, providing oversight on engagement operations, and managing client relationships.The Manager level professionals that excel are comfortable in a small, dynamic, yet growing environment where Management and Operations Consulting entails multiple types of engagements and activities focused nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes.Ability to work and lead others in ambiguous situationsAbility to effectively analyze and structure problems and service requirements based on the services we provideAbility to participate in the management of work streams that support of large, complex projectsResults orientation/self-directed -- ability to drive change in unstructured environmentStrong interpersonal communication skills and ability to work well in teamsMust have proficiency with various software applications including Microsoft SuiteExternal, client-facing consulting experienceExcellent written communication skillsAdditional InformationCORE COMPETENCIESTeamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leaderLeadership – ability to guide and lead colleagues on projects and initiatives