Customer Support Specialist

Most sales marketing teams chase volume, but Procter & Gamble's Customer Support Specialist role is built around the few accounts that move everything. You'll bring 3 years of Customer Journey Mapping, and in return get $66,000 - $99,000, a supportive team, and the freedom to drive your own results. Key Responsibilities Coordinate with agencies and vendors to deliver campaigns on time and on budget Pitch Procter & Gamble's team-oriented offering to buyers who haven't heard of us yet Talk numbers with finance, then talk vision with prospects Push Omnichannel Support adoption so the IA team stops flying blind Hand the Customer Support Specialist crew a territory plan they can actually run What You'll Bring Equal parts Customer Journey Mapping depth and Public Speaking curiosity A candidly-kind bias toward action, balanced by knowing when to wait Demonstrated ability to teach what you know to someone greener Enough CSAT Reporting to be dangerous, enough Project Management to be trusted Flexibility to adapt your approach as business needs evolve Procter & Gamble is a thoughtfully-bold, fiercely independent Iowa City company that would rather earn trust slowly than buy attention quickly. Our Iowa City office prizes the quiet contributor who makes everyone around them measurably better. Pay is $66,000 - $99,000, growth is structured, mentorship is personal, and the flexible part-time schedule is non-negotiable in your favor. Updated within the day, the Customer Support Specialist position keeps welcoming resumes. #J-18808-Ljbffr