Manager, Controls Governance & Testing - Enterprise Services Risk

Manager, Controls Governance & Testing – Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Manager on the Enterprise Services (ES) Core Risk team, you will apply your risk management skills to the company’s Technology organization. You will partner across Enterprise Services, Divisional CIO, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with requirements and regulations for the Technology organization. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of technology risks in an open and collaborative environment. In this role, you will: Manage execution and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements Guide a team of technology control testers responsible for evaluating IT controls across cybersecurity, identity and access management (IAM) and technology domains Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders Partner across lines of defense to ensure alignment on control objectives, test results, and findings Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments Champion continuous improvement initiatives, including process optimization, automation, and control rationalization Coach and develop team members, cultivating a high-performance culture in the control testing function. Assist project and program delivery, including project and process management, reporting, and other governance activities. Basic Qualifications: High School Diploma, GED or Equivalent Certification At least 5 years of risk management, compliance, regulatory, audit or legal experience At least 5 years of experience in project or process management At least 5 years of experience supporting, partnering, and interacting with internal and/or external business clients At least 5 years of experience in controls development, controls management, and reporting activities Preferred Qualifications: 5+ years of information technology or cybersecurity experience 5+ years of Financial Services industry experience, preferably working within technology Experience in technology control testing and governance, with a strong background in security operations. Project Management (PMP) or Program Management (PgMP) certification Related professional certifications including Certified in Risk & Information Systems Control (CRISC), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Compliance Certification (CRCM), AWS, GCP, or Azure certification Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team Ability to communicate effectively with people across multiple levels Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. #J-18808-Ljbffr COMFORT SYSTEMS