IT Specialist I

Job Description and Duties

Under the general supervision of the Information Technology Manger I (ITM I), the incumbent provides technical and administrative services for the Department of Justice’s (DOJ) Enterprise-level storage, backup, Storage Area Network (SAN) and cloud tenant implementations. The incumbent works independently as a high-level technical specialist on larger and more complex projects related to enterprise storage (block, object, and NAS), backup and SAN solutions. The incumbent works with other DOJ service areas and customers to help with the analysis of product specifications and business and technical requirements to participate in the development and implementation of enterprise-level storage, backup, and SAN infrastructure at DOJ. This includes the installation, configuration, maintenance, problem resolution and troubleshooting of infrastructure for DOJ. The incumbent supports the DOJ Cloud Infrastructure Support Team (CIST) to help setup, manage, and monitor Cloud tenants and storage for DOJ teams and customers as needed.

You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

Clearly indicate JC – 529571 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

Applying electronically is highly encouraged.

A background check is required (if applicable).

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Perform high-level technical tasks in engineering and support of the following disciplines within the Strategic Transport & Technology Services Branch lines of business and serve as a high-level technical specialist in:
• Block and NAS Enterprise level storage (on-premises), backup (on-premises), and Fibre Channel Storage Area Networks (SAN) switches.
• Collaborating with other DOJ teams to help implement Storage, backup, and SAN solutions for various DOJ projects.
• Managing, modifying, installing, testing, and maintaining all DOJ backup and SAN related hardware and software.
• Helping to implement data recovery solutions for 24x7 management and support of DOJ’s backup, SAN and Disaster Recovery (DR) systems and associated recovery plans.
• Managing, administering, provisioning, and configuring SAN, Backups, and storage infrastructure.
• Performing backups and restores.
• Analyzing, troubleshooting and fixing technical issues as they arise for the department.
• Monitoring and tuning SAN, storage, and backup performance and operations to ensure that they are meeting DOJ standards and expectations.
• Administering, monitoring, managing, and troubleshooting cloud tenant solutions.
• Providing consulting and assistance on some of the department’s technical projects.
• Documenting processes and ad hoc reporting.
• Act with high-level skills on DOJ headquarters, hub site and field office SAN infrastructure.
• High-level knowledge in O365/Microsoft Office
• Knowledgeable in vSphere 7.0/8.0, TCP/IP, firewall rules, DMZ, Active Directory, Windows 2022 system administration.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications

Please include a Statement of Qualifications (SOQ) with your application package. Please provide your direct experience when answering the SOQs listed below.

1. Please describe your experience of administering a software-defined, hybrid cloud object storage solution designed for large-scale unstructured data. Include the name(s) of the software used. 
2. Please describe your experience with SAN Based Fibre Channel Management and Troubleshooting.
3. Please describe your experience installing, modifying, and maintaining SAN related hardware.

SOQ Instructions: Please carefully read the instructions as you will be rated on your ability to adhere to the filing requirements, in addition to how well your experience and/or education meets the Desirable Qualifications (DQs) of the position

Be sure to closely follow these formatting requirements: 12-point font, single-spaced, no more than two pages total. You are not limited in the amount of space you dedicate for each DQ, but your SOQ cannot be more than two pages total in length. Anything written over two pages will not be scored. Failure to follow instructions may result in disqualification.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.