Bilingual Front Desk & Client Services Associate
The Advocate Program Inc
Requirements: High School Diploma or equivalent required. Computer skills, customer service experience and/or cashier experience a plus. Must possess excellent organizational and verbal communication skills. Bilingual (English / Spanish) preferred. Physical Demands & Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The employee performs work in a normal office setting within a reasonable environment. While performing the duties of this job, the employee may be required to perform local and non-local travel. Responsibilities: Screen incoming clients to determine their needs. Perform data entry for all new intakes into the system. Receive and prepare payments. Assemble classroom area Assist with all DUI enrollment process. Retrieve TML (driver history, county arrest) Update and print class rosters daily. Post class attendance as required. Perform all necessary tracking for DUI school participants. Check clients for priors. Assist in answering the phones and routing calls appropriately. Sort and distribute incoming mail as needed. Score all DRI tests records as needed. Collect & Conduct UA'S as needed Balance daily payments and prepare deposit slips when needed. Print DUI School/DWLS Program Certificates to all applicable clients. Assist with coverage all other Operations position at all locations. Miscellaneous duties as determined by Program Manager & DUI Coordinator SCHEDULE: Weekends, some weekdays as needed. #J-18808-Ljbffr
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