Sr. Business Analyst- AI Prototyping & Automation

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview: Inovalon is seeking a Sr. Business Analyst - AI Agent Operator to join its AI Prototyping & Automation team. This role combines analytical rigor with hands-on AI execution. The Sr. Business Analyst identifies and quantifies AI automation opportunities across the enterprise and builds the working prototypes that validate them. Rather than handing specifications to a separate build team, this analyst proves the business case by shipping a functional prototype that stakeholders can evaluate and engineering can productionize.

This is a hybrid role for analysts fluent in modern AI tooling - people who can do the financial modeling and stakeholder work of a traditional Sr. BA and also use AI tooling to prototype and demonstrate solutions before committing to engineering investment. Production builds, ongoing maintenance, and operational ownership of deployed systems sit with engineering and AI Operations counterparts.

This is a fast-moving environment where priorities shift, requirements are often ambiguous, and the tooling evolves weekly. The right person for this role is energized by that - not frustrated by it. They ask questions, chase context on their own, learn new tools before being asked to, and treat uncertainty as a starting condition rather than a blocker.

Duties and Responsibilities:

Opportunity Identification & Business Cases

• Maintain a pipeline of AI automation opportunities sourced from business unit intake, executive priorities, and direct stakeholder discovery.
• Build business cases with quantified ROI: cost savings, revenue lift, hours offloaded, quality improvements.
• Translate ambiguous business problems into well-scoped automation candidates with clear acceptance criteria.
• Track opportunity status, prioritization, and outcomes against original projections.

Prototype & Validate

• Build functional prototypes of proposed agents and automations using modern AI tooling (LLM coding assistants, agent frameworks, prompt and skill libraries).
• Validate or invalidate business cases by getting a working version in front of stakeholders within days, not quarters.
• Iterate prototypes against real user feedback before committing to engineering investment.
• Produce demo-ready artifacts that move executive decisions forward.
• Hand off validated prototypes to engineering with clear specifications, success criteria, and stakeholder context.

Impact Tracking

• Deliver monthly executive reports covering pipeline health, in-flight initiatives, and realized impact.
• Conduct post-implementation reviews comparing projected to actual ROI; capture lessons that improve future estimates.

Other Responsibilities

• Maintain compliance with Inovalon's policies, procedures, and mission statement.
• Adhere to all confidentiality and HIPAA requirements in accordance with Inovalon Operating Policies and Procedures.
• Fulfill additional responsibilities reasonably assigned to support the operational and financial success of Inovalon.

Job Requirements:

• 5+ years in business analysis, management consulting, product operations, or analyst roles.
• Hands-on experience using LLMs and agent tooling - prompting, evaluations, and workflow orchestration. Candidates should be prepared to walk through a prototype they have built.
• Working proficiency in Python and SQL: sufficient to query databases, parse API responses, manipulate structured data, and debug agent workflows - not expected to write production backend code.
• Strong financial acumen: ROI modeling, sensitivity analysis, cost-benefit frameworks.
• Strong written and verbal communication; comfortable in front of executives and engineers alike.
• Intrinsic curiosity and a bias toward action; comfortable operating with incomplete information, learning new tools independently, and moving quickly in ambiguous environments.
• Experience with modern agent frameworks (LangGraph, AutoGen, MCP, or equivalent) preferred.
• Domain knowledge in a compliance-heavy industry such as healthcare, financial services, or insurance preferred.
• Background in product management, business operations, or technology consulting preferred.
• Familiarity with continuous improvement methodologies is a plus.
• Experience in healthcare IT, SaaS, or highly regulated industries is a plus.

Education:

• Bachelor's or Master's in Business, Engineering, Computer Science, or related field preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions
• Subject to inside environmental conditions; and
• Travel for this position may be minimal with visits to Employer office locations as well as other general related (e.g. conferences, management related) travel.

Inovalon Offers a Competitive Salary and Benefits Package

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuablebenefits packagewith a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

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