Director of Residential Services

Frederick, 7490 New Technology Way, Suite B, Frederick, MD 21703, USA Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states. Director of Residential Services in Frederick, MD Responsibilities Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition Manage staff schedules and ensure shifts are adequately staffed Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person‑centered planning Monitor and maintain the residential budget Prepare required statistical, financial and service reports as needed Develop and update Individual Support Plans (ISP)/Person‑Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management Ensure program documentation and billable records are completed accurately and timely Monitor the finances of individuals ensuring purchases are approved and accounted for with documentation Monitor the health and medical needs of individuals and immediately report any concerns Manage relationships with the families and guardians of the individuals in our care Ensure work locations and vehicles are well maintained May conduct programmatic investigations Cooperate with audits, inspections, and investigations Must cooperate with the licensee and department staff in any inspection, inquiry or investigation Additional tasks and responsibilities may be assigned Bachelor’s Degree required Valid driver’s license with a satisfactory driving record Complete all state and agency required training per state guidelines Team oriented with demonstrated leadership experience Experience with problem solving against multiple priorities Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Please email your resume to: View email address on click.appcast.io Community Options is an Equal Opportunity Employer M/F/D/V. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr