Cafe Manager
Pembroke & Co., Inc.
Benefits:
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Health insurance
Paid time off
Position Overview Supporting one of the largest QSR brands, the Store Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.
Why Join Us?
Opportunity to lead your own store and team
Clear path for career growth and advancement
Fast-paced environment where your work makes an impact
Generous discounts on food/coffee
Key Responsibilities
Team Leadership
Manage the recruiting, hiring and training of team members
Build a positive, accountable team culture
Provide ongoing feedback, recognize performance and resolve team concerns
Operations & Guest Experience
Create a guest-first culture and lead by example to deliver excellent service
Maintain brand standards, cleanliness, and food safety
Ensure proper staffing to keep shifts running smoothly and efficiently
Business & Financial Performance
Drive sales and execute local marketing efforts
Control labor, food costs, and cash handling
Review performance and take action to improve results
Administrative & Operational Support
Manage scheduling, payroll, inventory, and ordering
Forecast staffing and business needs
Complete basic reporting and admin tasks
What We’re Looking For
1+ year of management or leadership experience (QSR/retail preferred)
Strong communication and leadership skills with a demonstrated understanding of confidentiality
Ability to work in a fast-paced, hands-on role
Basic math, problem-solving, and computer skills
High school diploma (or equivalent)
ServSafe Certification (preferred)
Reliable transportation
What to Expect
Flexible schedule (managers will work a 6 day workweek pending the operational needs of the store, including early mornings, weekends, holidays – shifts typically start at 4-5am)
On your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)
Fast-paced, team-driven environment
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