Food Service Worker IV (Lead) - Whitehorse - 1.0 FTE - 26-27 SY

Food Service Worker IV (Lead) - Whitehorse - 1.0 FTE - 26-27 SY

Food Services

Whitehorse Middle


Starting Compensation: $26.45 Hourly Wage (25-26 Salary Schedule)

Employment Type: Non-Exempt

Initial Deadline for Internal Applicants: Thursday, June 11, 2026

Hours of Employment: Monday - Friday 7:00AM - 3:00PM

The schedule for this position aligns with MMSD's 10-month Academic Calendar from September to June, with summers off.

MMSD is seeking highly motivated and energetic applicants! Applicants should have a good attitude, willingness to learn, and passion for impactful work and learning.


Why You Should Work with MMSD!

The Madison Metropolitan School District (MMSD) is the second-largest school district in Wisconsin. We have a simple but bold vision - to ensure that every school is a thriving school, that prepares every student to graduate from high school ready for college, career, and community. We welcome applicants who will actively contribute to our ongoing commitment to making MMSD a thriving, welcoming environment for all students, families, and staff.

In addition, we have a great compensation package. Visit our benefits page and compensation page for more information.


Becoming a Model School District

The Madison Metropolitan School District is committed to being anti-racist, culturally responsive, and inclusive. We have a simple but bold vision - to ensure that every school is a thriving school, fostering the growth of every student so they graduate from high school ready for college, career and community.


Our strategy is captured in our strategic framework, and centers on three major goals: that all children achieve academically, that our schools are places where children and adults thrive, and that our Black youth excel at school. To achieve this vision, we seek to retain staff in all positions, who are committed to being anti-racist, culturally responsive, and inclusive. Staff who will actively contribute to our ongoing commitment to making MMSD a thriving, welcoming environment for all students, families and staff.


We firmly believe in and are here to create a work environment that is challenging and rewarding, while supporting employees in their career path. We strive to provide, encourage, grow, and develop a talented workforce that better supports and represents the diversity of our student population. We know this vision doesn't come to life without dynamic leaders and support staff in every school.


About Our District

The Madison Metropolitan School District is the second largest school district in Wisconsin. The district serves a beautifully diverse population of more than 25,000 students. More than half are students of color. Almost half come from low income households. Nearly one third are English Language Learners, and more than 100 languages are represented in our schools. Madison schools are committed to making this district a place where every child thrives.

Purpose of the Position

Under general supervision, assist with the preparation, packaging, and distribution of school meals. Promote positive attitude and teamwork in the lunchroom in order to provide a pleasant experience for students.

Essential Duties and Responsibilities

• Monitor, promote, enforce, and follow all USDA/DPI and MMSD rules, regulations, and standard operating procedures
• Lead and direct daily meal preparation, distribution, and service following proper sanitation procedures
• Collect cash and report meals from students and adults, including computer operation
• Direct the packaging of food, including portion control and coordinating shipment
• Monitor supplies and inventory control
• Facilitate communication with others in the school, including staff and students
• Clean tables, kitchen equipment, and general food service area
• Help with accurate preparation of meals to ensure the highest quality food preparation and high standard of food safety
• Maintain student account records
• Operate various kitchen equipment, including convection oven
• Fill in for Lead FSW IV in event of their absence and follow FSW IV job description
• Accurately enter meal counts for claiming
• Accurately enter food orders, maintain production records, and read recipes
• Maintain a good understanding of average daily meal counts and popularity of menu items based on direct experience and analysis of actual production records. Guide production based on this information to ensure good customer service, high standards of food quality, and minimize waste.
• Accurately open/close POS system and reconcile daily cash receipts, bank deposits, and sales reports
• Dress appropriately per Employee Handbook
• Respond timely to all communications received (e.g., email, voice message)
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities Required to Perform Essential Job Functions

• Ability and skill in the use and operation of a personal computer
• Ability to count money accurately
• Ability to motivate food service staff to perform job responsibilities
• Ability to lead and direct food service staff
• Ability to deal effectively with diverse district personnel, students, and the community
• Ability to ensure timely heating and serving of meals
• Ability to operate various commercial kitchen equipment
• Ability to read and follow written and verbal directions and maintain records
• Ability to operate a cash register and handle money
• Ability to scale recipes and production records to match daily demand
• Ability to coordinate cooking/batching of food to ensure the highest possible quality
• Ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes, sounds, odors and textures associated with job-related objects, materials and tasks
• Ability to sustain prolonged visual concentration
• Ability to operate a variety of office and facilities food production industrial equipment, including computer, telephone, calculator, large scale food production mixers, ovens, conveyor belt, packaging equipment machinery, refrigeration, and freezer units
• Knowledge of basic mathematical concepts
• Knowledge of large scale food production

Minimum Qualifications

• FSW II or above classification or equivalent experience
• Completion of online Food Safety and Sanitation Program before probation is completed
• Three months of cashiering, customer service, or other related experience
• One year food service experience in a large scale food service operation or a combination of experience and formal training equivalent to one year
• Experience working cross-culturally and/or commitment to work toward one's own cultural competence (i.e., valuing difference/diversity, recognizing personal limitations in one's skills and expertise, and having the desire to learn in these areas)
• Positive attitude toward being part of a team effort to make the lunchroom a pleasant experience for students and co-workers
• Must be able to report to work on time and ready to work as scheduled

Desired Qualifications

• ServSafe Certification
• High school diploma or GED equivalent

Next Steps

• Upon submitting, your application will be reviewed by the hiring manager. Based on your application materials, a hiring manager may reach out to you to schedule an interview.

Working Conditions

• Work may require travel to different locations within the district and to off-site meetings.
• Position may require working evenings, nights, and some weekends.
• Certain positions within the District may allow hybrid work flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process
• School-based positions are required to be in-person unless otherwise directed by the building principal.

Physical Requirements

Ability to work under generally safe and comfortable conditions where exposure to environmental factors is minimal and poses little to no risk of injury. This position requires the ability to lift up to 25 pounds occasionally and may involve walking, sitting, stooping or reaching. Manual dexterity is necessary for completing general tasks while operating office equipment. This position may require being stationary for extended periods of time.

Ability to perform work in a variety of indoor and outdoor environments throughout the year, including in inclement weather, spaces without air conditioning, and areas where temperatures may be uncomfortable or fluctuate rapidly.

Disclaimer

This position description is subject to change at any time. The above job description does not limit the duties and responsibilities listed above as they are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. Employees in this position may be required to perform additional job-related tasks as directed by the supervisor.

The Madison Metropolitan School District is an Equal Opportunity Employer. We continue to seek a diverse and talented workforce. We encourage veterans, women, people of color, LGBTQIA+, and people with disabilities to apply. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. In compliance with the Americans with Disabilities Act, the District will provide reasonable accommodations to qualified individuals with disabilities.