Director of Pharmacy Operations
Matrix Pharmacy Group
Job Description
Job Description
Benefits:
- Bonus based on performance
- Company parties
- Employee discounts
- Health insurance
- Paid time off
- Profit sharing
Full-Time About Us We are a fast-growing independent pharmacy serving West Austin and Dripping Springs with a strong focus on personalized medicine, compounding, and exceptional patient care. We are building something special — a pharmacy that values precision, compliance, innovation, and team culture equally. We are looking for a driven leader who thrives in a dynamic environment and wants to help grow a high-performing team. Position Summary The Pharmacy Operations Manager oversees daily pharmacy operations, staff leadership, compliance, vendor relationships, and PBM interactions. This role is ideal for someone who enjoys building systems, leading people, and creating operational excellence — while working in a collaborative and forward-moving environment. Compounding experience is preferred but not required for the right leader. What You’ll Lead Team Leadership
- Hire, train, mentor, and develop pharmacy technicians and support staff
- Create and manage team schedules
- Conduct performance reviews and provide coaching
- Maintain accountability while fostering a positive team culture
- Lead team meetings and encourage continuous improvement
- Oversee prescription workflow (retail and compounding)
- Ensure accuracy, efficiency, and high patient service standards
- Monitor turnaround times and productivity
- Identify and implement workflow improvements
- Maintain all pharmacy licensure and registrations
- Track renewal deadlines and submit required documentation
- Ensure compliance with USP <795> and <797> standards
- Prepare for inspections and accreditation reviews
- Maintain OSHA and HIPAA training compliance
- Oversee quality assurance documentation and logs
- Maintain SOP manuals and policy documentation
- Organize training records and environmental monitoring logs
- Lead audit preparation and corrective action plans
- Conduct internal compliance checks
- Manage relationships with wholesalers and suppliers
- Monitor inventory and ordering systems
- Coordinate equipment maintenance
- Evaluate vendors and improve purchasing efficiency
- Respond to PBM audits and documentation requests
- Manage credentialing and re-credentialing
- Address reimbursement discrepancies
- Oversee prior authorization workflow systems
- Maintain compliance with payer contracts
- Monitor key performance indicators
- Identify opportunities to improve efficiency and revenue
- Support ownership in operational growth initiatives
- 2+ years pharmacy experience (lead or senior technician preferred)
- Texas Licensed Pharmacy Technician preferred
- CPhT certification preferred
- Strong understanding of pharmacy workflow and compliance standards
- Experience handling PBM audits preferred
- High proficiency with pharmacy software and technology
- Strong leadership, communication, and organizational skills
- Someone who takes ownership and leads by example
- Supportive and team-oriented environment
- Opportunity to grow with an expanding independent pharmacy
- Flexible scheduling
- Health insurance stipend
- Paid time off
- Leadership role with real impact
Vacancy posted 9 days ago
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