Catering Clerk

We are currently looking for a Part Time 38 Catering Clerk to join our HUB Catering team located at the Carl Albert Service Center .

Summary:
Assist with the preparation, presentation, and service of catering events in an efficient and professional manner.

Responsibilities:
* Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
* Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
* Keeps equipment operational, systems and building ready for use
- Keeps preventative maintenance schedules
- Keeps maintenance records, following policy and procedures
- Completes repairs and installs replacement parts
- Reports needed changes
* Present any concerns or complaints from event guests to Catering Coordinator in efficient and timely manner
* Support team in any team member absences by assisting in necessary tasks and roles to ensure smooth experience for customers
* Assist in prepping workstations as assigned by the Catering Coordinator (based on morning or evening shift needs)
* Assist in arranging food transport, kitchen prep set up, banquet area set up, serving food and any necessary clean up in both kitchen and banquet areas
* Ability to prepare food for service including but not limited to chopping vegetables, preparing sauces, cutting fruit, preparing meats and stocking inventory appropriately
* Ensures cleanliness, maintenance, safety and sanitation of kitchen and or other assigned areas and reports all necessary problems immediately
* Handles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel
* Maintains proper sanitation and safety practices
* Performs all other duties as assigned

Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Ability to handle difficult customers and situations
* Ability to portray a positive image to guests
* Must be self-motivated
* Honesty, truthfulness, reliability, accountability
* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
* Knowledge of industry best practices
* Ability to multitask
* Exercises initiative in a variety of work-related situations
* Establishes professional working relationships as appropriate
* Works well within a team
* Ability to plan, organize and follow through on assignments
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
* Interpersonal skills to motivate, investigate, inspire

Skills:
Essential:
* Must be able to operate various kitchen equipment
* Possesses and utilizes basic mathematics skills

Experience:
Essential:
* No prior experience required

Education:
Essential:
* High School, GED or Equivalent

Credentials:
Essential:
* Standard Driver's License
* Pass gaming background check

Working Conditions:
Essential:
* Pass pre-employment drug test
* Works in a kitchen environment
* Must be flexible with work schedule
* Sometimes lift and or carry up to 30 lbs
* Sometimes bend, kneel, stoop, push, reach
* Hand-eye coordination, reach and grasp
* Visual acuity for detail, distance, color, depth perception
* Listening and hearing ability
* Standing up to 50% of shift
* Fast-paced environment

Training
*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:
*To enhance the overall quality of life of the Chickasaw people.

Vision:
*To be a nation of successful and united people with a strong cultural identity.

Core Values:
*The Chickasaw People
*Cultural Identity
*Servant Leadership
*Selflessness
*Can Do Attitude
*Perseverance
*Stewardship
*Trust and Respect
*Loyalty
*Honesty and Integrity
*Teamwork