Restoration Technician Apprentice - Emergency Response Career Track

Job Description

Job Description

Restoration Technician Apprentice – Emergency Response Career Track

For People Who Find Purpose in Crisis: Turn Disaster Recovery Into Your Life's Work

Are you the person others call when they need something done right? Do you thrive when others struggle? ServiceMaster by Singer is seeking career-minded professionals who find genuine fulfillment in restoring people's lives after disaster strikes.

The Reality: This Isn't a 9-to-5 Job

Emergency Response Schedule:

• On-call rotation: 1 day per week + 1 weekend per month
• Storm season demands: Up to 12-hour days for 2+ weeks
• Daily emergency calls requiring immediate response
• Weekend and holiday availability required

If you need predictable hours or can't handle schedule disruptions, this career isn't for you.

Physical Demands - Be Honest With Yourself

You'll regularly:

• Lift 50+ lbs of debris and equipment
• Work in contaminated environments (mold, sewage, fire damage)
• Crawl through tight spaces and damaged structures
• Stand/walk for 8-12 hours in challenging conditions
• Operate power tools in confined spaces

This work will test your physical limits. If you're not genuinely comfortable with demanding manual labor, look elsewhere.

The Reward: Why Our Best People Stay

Here's what drives our top performers:

"Thank you for saving my wedding photos - I thought they were gone forever."

"You worked through the night to get our restaurant reopened. You saved our business."

"My kids can sleep in their own beds tonight because of what you did."

88% of our work is residential - you're not just fixing property, you're restoring families' lives during their worst moments. Our best technicians are genuinely energized by this human connection.

Career Progression with Real Numbers

Clear advancement track with actual timelines and compensation:

Rookie Technician → $18-20/hour 3 - 9 months: Master fundamentals through intensive mentorship

C-Level Technician → $19-21/hour 3 -18 months: Can perform all of the hands on work for are core functions.

C-Master Sergeant → Up to $25/hour For exceptional hands-on experts who train others and can manage small projects

B-Level Technician → $23-25/hour Advanced technical skills, client communication, manage project documentation, run portions of project like controlled demolition and cleaning, then more into more communication and Complex project leadership, quality control

Project Manager → $65,000-85,000 Full project accountability, client relationships this higher base here are for commercial experienced project managers

Fastest progression on record: 6-8 months to Project Manager (exceptional performers only)

Professional Development Investment

We pay for industry certifications in your chosen specialty:

Water Restoration Focus:

• Applied Structural Drying Technician (ASDT)
• Water Damage Restoration Technician (WRT)
• Building Moisture Inspection (BMI)
• Commercial Drying Specialist (CDS)

Fire/Smoke Restoration Focus:

• Fire and Smoke Damage Restoration Technician (FRST)
• Contents Processing Technician (CPT)
• Odor Control Technician (OCT)

Mold/Biological Focus:

• Applied Microbial Remediation Technician (AMRT)
• Mold Remediation Specialist (MRS)
• Trauma and Crime Scene Technician (TCST)

Who Succeeds Here

Our top performers share these traits:

✓ Service-driven mindset - You genuinely care about helping people in crisis ✓ Physical and mental resilience - You stay composed under pressure ✓ Learning orientation - You master new technology and processes quickly ✓ Flexibility - You adapt to changing schedules and unexpected challenges ✓ Professional maturity - You represent our company during customers' worst days ✓ Career focus - You're building expertise, not just earning a paycheck

What Makes Us Different

Family-owned company serving Baltimore, DC Metro, and Wilmington Delaware areas

• Small enough that you're a person, not a number
• Deep technical expertise - we do restoration right, not fast
• Proven track record of promoting from within
• Mentorship-focused training program
• Cutting-edge restoration technology and equipment

Here's the good news and bad news: If you're tired of working places where the decision-makers are never around and you can't discuss your concerns or ideas with them, we have good news - the owners are here daily and actively involved. The bad news? The owners are here daily and actively involved. You'll get direct access to leadership, but you'll also be held accountable by people who know the business inside and out.

The Bottom Line

This career is for people who:

• Get energized by helping others in crisis
• Want to build genuine expertise in a recession-proof industry
• Can handle unpredictable schedules and physical demands
• Seek long-term career growth with clear advancement

This career is NOT for people who:

• Want predictable 9-to-5 schedules
• Prefer office environments
• Are looking for "just a job"
• Can't handle being on-call or emergency response

Ready to Find Your Purpose in Crisis Recovery?

If you're the person who steps up when others step back, we want to talk.

Next Steps:

1. Submit application with work history
2. Phone screening to discuss schedule flexibility
3. In-person interview to assess physical capabilities and job expectations

ServiceMaster by Singer: Where Crisis Meets Career

Visit to see the difference we make

ServiceMaster by Singer is a family-owned disaster restoration and construction company serving Maryland, Washington DC, Delaware, and Southern Pennsylvania.

When fire, water, mold, or storm damage disrupts homes and businesses, we respond quickly to restore property, rebuild structures, and return families and companies to normal life.

What makes us different:
• Daily involvement from ownership and leadership
• Structured advancement pathways (performance-based, not time-based)
• Paid technical training and professional development
• Clear expectations, accountability, and mentorship
• A team culture built on safety, communication, and service

We promote from within whenever possible and invest heavily in developing future leaders. Many of our Project Managers and senior team members started in entry-level roles.

Our mission is simple: Restore normalcy for our customers. Build lifelong careers for our team. Strengthen the communities we serve.

We are stable, recession-resistant, and purpose-driven — and we are looking for people who take pride in doing meaningful work when it matters most.

Company Description

ServiceMaster by Singer is a family-owned disaster restoration and construction company serving Maryland, Washington DC, Delaware, and Southern Pennsylvania.\r\n\r\nWhen fire, water, mold, or storm damage disrupts homes and businesses, we respond quickly to restore property, rebuild structures, and return families and companies to normal life.\r\n\r\nWhat makes us different:\r\n• Daily involvement from ownership and leadership\r\n• Structured advancement pathways (performance-based, not time-based)\r\n• Paid technical training and professional development\r\n• Clear expectations, accountability, and mentorship\r\n• A team culture built on safety, communication, and service\r\n\r\nWe promote from within whenever possible and invest heavily in developing future leaders. Many of our Project Managers and senior team members started in entry-level roles.\r\n\r\nOur mission is simple: Restore normalcy for our customers. Build lifelong careers for our team. Strengthen the communities we serve.\r\n\r\nWe are stable, recession-resistant, and purpose-driven — and we are looking for people who take pride in doing meaningful work when it matters most.