Pega Lead System Architect

Pega Lead System Architect

Duration: 6 months contract + C2H (Remote)

Location: Glendale, AZ

Job Description:

• Minimum 10 years of experience in Pega platform
• CSSA certification is mandatory. CLSA certification is preferred.
• 3+ years of experience in Pega Customer Service framework
• Excellent knowledge on Pega PRPC 7+ features.
• Strong understanding in Pega rules management, class hierarchy, data model, process flows and UI rules.
• Strong understanding of Pega reports and BIX exports
• Strong understanding in Pega security model with access groups, access roles and external authentication with SAML
• Strong understanding Pega Guardrails, coding standards, scalability and reusable aspects
• Experience in Pega integration with REST, SOAP services, Email and MQ messages
• Experience in Pega Call integrations
• Experience in Pega Sales Automation framework on implementation of Leads and Opportunities.
• Experience in Pega deployment related activities such export, import products, skimming and branch ruleset development
• Experience in Pega performance tuning and optimization tools PAL, Preflight, DB Trace and Profiler
• Experience of Pega projects estimation and design
• Experience in working on Agile projects
• Excellent oral and written communication skills

What You'll Do:

• Be a lead technical resource on the Digital Engineering team, building Client's next generation of agent facing web applications.
• Deliver durable, high-quality software in a fast-paced environment.
• Provide technical analysis, design, code, and automate in support of program and project deliverables.
• Participate in design sessions, implementation plans, and resolve technical issues as needed.
• Deliver clear, pragmatic solutions with applicability to meet immediate business needs.
• Assist team in achieving high degrees of automation using well established DevOps and Agile practices.
• Ensure that technical solutions are aligned with Enterprise Architecture and applications and systems are built for uninterrupted availability, meet performance requirements, future extensibility, multiple system integrations, long-term growth and low-maintenance support.
• Ensure that technical and quality standards are enforced throughout the software development lifecycle.
• Work close functionally with other teams including Integrations, Policy Administration, Claim Administration, and Product to drive strategic business capabilities.
• Contribute to code reviews, ensuring appropriate unit test coverage is in place.

What You've Done:

• Excellent knowledge on Pega PRPC 7+ features.
• Strong understanding in Pega rules management, class hierarchy, data model, process flows and UI rules.
• Strong understanding of Pega reports and BIX exports
• Strong understanding in Pega security model with access groups, access roles and external authentication with SAML
• Strong understanding Pega Guardrails, coding standards, scalability and reusable aspects
• Experience in Pega integration with REST, SOAP services, Email and MQ messages
• Experience in Pega Customer Service framework on implementation of Pega Call and Customer Interactions
• Experience in Pega Sales Automation framework on implementation of Leads and Opportunities.
• Experience in client side technologies like HTML, Java Script and CSS
• Experience in Pega deployment related activities such export, import products, skimming and branch ruleset development
• Experience in Pega performance tuning and optimization tools PAL, Preflight, DB Trace and Profiler

What You'll Need To Succeed:

• Minimum 10 years of experience in Pega platform
• 4 years of experience in Pega Customer Service framework
• Strong customer relationship, interpersonal, analytical, and problem-solving skills.
• Outstanding oral, written, presentation and listening communication skills.
• Effective decision-making skills, even under pressure and while lacking all of the desired information detail.
• Ability to adapt quickly to changing priorities, assignments, and roles.
• CSSA certification is mandatory. CLSA certification is preferred.