Insurance Operations Director

Benefits: 401(k) Bonus based on performance Company parties Competitive salary Paid time off Parental leave Florida Best Quote Insurance Agency | Largo, FL | Full-Time Florida Best Quote Insurance Agency is looking for an experienced Insurance Operations Director to help us build stronger systems, develop leaders, improve accountability, and create the operational structure needed for continued growth. This is an opportunity for someone who enjoys making things better, developing people, solving problems, and turning ideas into action. What You'll Do Lead and develop department managers and team leads Oversee day-to-day operations across the agency Identify inefficiencies and implement practical solutions Establish KPIs, scorecards, and performance standards Improve workflows, SOPs, training, and quality assurance Partner with HR on hiring, onboarding, and employee development Work closely with our Systems Director on automation and technology improvements Lead operational projects from idea through implementation Address operational issues before they reach executive leadership Create greater consistency and accountability throughout the agency What We're Looking For 5+ years of P&C insurance experience Significant experience within an independent insurance agency or brokerage 3+ years of leadership experience, preferably overseeing managers or multiple departments Strong understanding of insurance agency operations Experience using data, KPIs, and scorecards to manage performance Proven success improving processes and developing people Strong communication, problem-solving, and decision-making skills Comfortable holding others accountable and leading change Florida P&C experience is preferred. Compensation $80,000-$100,000 plus performance-based annual bonus. If you're ready to help build better operations, stronger leaders, and a more effective agency, we'd love to hear from you. #J-18808-Ljbffr