ServiceNow SME
Samprasoft
Solution Architect
Primarily involved in solutioning, training, configurations, development, etc.
Provide help in presales support, solution design, and architectural design
Collaborate with business and IT stakeholders to gather and analyze business requirements
Design end-to-end solutions using the ServiceNow platform to meet business needs while ensuring maximum out of the box solution
Develop technical architecture, considering scalability, performance, and security aspects. Create detailed technical documentation outlining design decisions and implementation strategies
Define and manage integrations with external systems using APIs, REST, SOAP, and other methods
Ensure seamless data flow and consistency between ServiceNow and other enterprise systems
Design data models and manage data sources within the ServiceNow CMDB and other base tables
Provide technical guidance and mentorship to development teams, ensuring adherence to best practices for the Service Now industry solution
Stay updated with ServiceNow platform updates, new features, and industry trends
Optimize the performance of ServiceNow applications, identifying and resolving bottlenecks
Implement security best practices and ensure compliance with data protection regulations
Maintain comprehensive technical documentation for implemented solutions
Vacancy posted 3 days ago
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