Customer Service Representative - State Farm Agent Team Member

Benefits: 401(k) Bonus based on performance Opportunity for advancement Paid time off ROLE DESCRIPTION: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent service to our clients by addressing inquiries, resolving issues, and ensuring a positive experience. We are focused on providing our clients with the best customer service that they will experience. We look forward to connecting with you if you are the customer-focused and empathetic team member we are seeking. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer client inquiries and provide policy information via phone, email, chat, or in-person. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of client interactions. QUALIFICATIONS: Excellent communication and interpersonal skills. Detail-oriented and able to multitask. Ability to handle stressful situations calmly and professionally. Strong problem-solving skills and attention to detail. Previous customer service experience preferred. #J-18808-Ljbffr Patrickmurphyinsurance