Dispatcher

Job Purpose and Objectives: Responsible for answering requests for service from the public, including all emergency calls and dispatching appropriate emergency personnel. Essential Functions: Operates the dispatch system by answering 911 and administrative calls for assistance and manage callers identify and mitigate caller safety, document information accurately, and provide pre-arrival instructionsProcess and prioritizes requests for service and dispatches appropriate personnel including county-wide law enforcement, fire, ambulance, animal control, and public works departmentsMaintains status and checks welfare of first respondersMonitors building alarms and alarm systems through alarm companies for all Ellis County institutionsMonitors National Warning System communicationsMaintains detailed and accurate records of all requests, responses, and resource informationGathers and provides road and weather information and activates severe weather alerts and notifies Emergency Operations Center personnelRelays necessary information to other agenciesMaintains information on county-wide entry data to the National Crime Information Center and National Center for Missing and Exploited ChildrenEnforces and maintains compliance with all federal, state and local laws and ordinancesPerforms other duties as assigned or deemed necessaryComplies with all organizational and departmental policies and proceduresOperates all job-related equipment, machinery, tools, and other aids as required or neededProtects and maintains any confidential information, whether oral, written, or electronicTestifies in court as neededAttends trainings and maintains certifications