Quality Technician II

Job Description

Quality Technician

Location: Sacramento, CA
Hours: Monday – Friday 6:00 AM – 3:30 PM
Overtime: Mandatory overtime as business needs require
Compensation: $23.50 per hour

KEY DUTIES & RESPONSIBILITIES:

Process Audits

· Perform process audits of equipment setup and conditions to ensure process controls are observed.

· Assist production in identifying root cause of defect trends. Recommend corrective/containment action as appropriate.

· Create and execute MPS objectives; meet MPS commitments and work within the guidelines of MPS.

· Reflect Milgard business values and the Milgard Philosophy in all business interactions.

· Adhere to safety policies and procedures related to all facets of job.

· Proper usage of personal protective equipment.

Product Audits

· Perform in-process and final inspection of insulated glass units, windows, and doors.

Nonconforming Material Disposition

· Identify and segregate nonconforming raw material for disposition.

Quality Reports

· Reviews rejects and defect trends with production supervisors

· Calculates quality scores from inspection and audit results for use in Milgard Performance System (MPS).

Problem-Solving

· Make recommendation of problem containment and/or corrective action to production leads and supervisors.

· Collect, prepare and analyze data for corrective action and process improvement.

· Reports problems and issues to supervisor and production management.

The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.

AUTHORITY TO ACT

Independent Authority

· May place suspected nonconforming material on hold or designate as “sort for use” for noncompliance with published specifications or standards, including any questionable undocumented variation that may be unacceptable to the customer based on form, fit, function, or appearance.

· Reject finished windows, doors, or IG units based on audit results.

· Investigate any quality issues as they arise.

Act Then Advise

· Provide disposition of clearly nonconforming material and designate as “Return to Supplier/Vendor”.

· Require containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.

· Provide corrective and supportive feedback to operators regarding process and product quality, following up with leads.

· Increase sample sizes of process/product audits based on published the Quality Action Plan.

Recommend Then Act

· Shut down line production for clear negligence of quality issues or refusal to take containment or corrective action.

· Issue formal Corrective Action Requests.

· Scrap whole bundles of nonconforming vinyl extrusion or finished window/door units.

· Decrease sample size or any change to the frequency of sampling for process/product audits

· Release containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.

· Request Waivers for mis-processed products or Deviations for substitution of part/subassembly/process step.

· Changes to published standards, work instructions, or other quality documentation.

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness

• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic

Financial Protection

• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Supplemental Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance

Additional Benefits

• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Tuition Reimbursement Program
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure:

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.