Senior Associate Relations Business Partner

Senior Associate Relations Business Partner

This job posting is anticipated to remain open for 30 days, from 01-Jun-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

What You'll Do: As part of the overall People Function, you will serve as the expert advisor and consultant to all levels of leadership, including Directors and General Partners, on highly complex and sensitive associate relations and business challenges that are not of a routine nature. The Senior Associate Relations Business Partner is responsible for producing high quality results that are communicated skillfully to mitigate risk to the firm. You will support department leadership in training and development of Associate Relations colleagues, leverage analytics, and insights to recognize case trends, and collaborate across internal Centers of Excellence and Business Human Capital to inform and influence solutions which enable the firm's strategic priorities.

• Acts autonomously in leading, guiding, directing, and influencing firm Leaders and Associates through a broad spectrum of multifaceted interpersonal, business, and leadership challenges. Assessing and determining appropriate action based on the investigation of facts, circumstances, and input from all involved parties.
• Provides decisions and advises leaders how to execute outcomes, ranging from coaching, up to and including separation of employment. Frequently responsible for delivering outcomes directly to associates.
• Collaborate and coach Associate Relations Business Partners in more complex situations to arrive at appropriate outcomes while developing the acumen of colleagues.
• Assists department leadership with the development of new Associate Relations Business Partners through onboarding, training, and coaching on the responsibilities and skills of the position.
• Promotes and enables a fair and inclusive workplace. Represents Edward Jones culture and values while also mitigating legal; federal, state, or municipal employment law; business; financial; regulatory; reputational; and associate experience risks.
• Responsible for constant and reliable evaluation of facts and circumstances, weighed against prior precedent and ever-changing employment laws, to create consistency and mitigate risk to the firm.
• Manages and resolves complex issues that are escalated by other COEs (Center of Excellence) (i.e., Compliance, Leaves/ADA, Business Human Capital, Public Relations, Managing Partners Office and Diversity Equity and Inclusion).
• Advises and collaborates with external entities and internal functions including but not limited to: Legal (internal and external counsel) Compliance, COEs, Business Leaders, Global Security and Local Law Enforcement, Regional Leadership and Divisional HR, EAP (Employee Assistance Program), and vendors.
• Represents the Associate Relations function on division and firm initiatives. Collaborates with cross-divisional leadership to set strategy focused on the associate experience and moments that matter throughout their career lifecycle.
• Testify on behalf of the firm in legal proceedings alleging violations of employment law.

What Experience You'll Need:

• Bachelor's degree and/or equivalent experience.
• 5+ years of experience in HR position with 2 years directly in employee relations, including:
  • In-depth knowledge of employment law
  • Strong business acumen with the ability to coach all levels of leadership independently
  • Exceptional attention to detail, including written, verbal, and communication skills
  • Proven investigative and problem-solving skills
  • Highly organized with strong detail orientation and ability to manage multiple priorities

What Could Set You Apart:

• PHR/SPHR certification preferred

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.