Assistant Store Manager

Company Description Boardriders Hawaii is a retail brand specializing in surf, skate, and beach lifestyle apparel and accessories. The company is known for delivering high-quality products that reflect coastal culture and active living. Stores are designed to provide an engaging shopping experience for locals and visitors. Team members are encouraged to share their passion for the outdoors and board sports while delivering strong customer service. The company values collaboration, integrity, and a positive store environment.Role Description The Assistant Store Manager is a full-time, on-site role based in Honolulu, HI. This role supports the Store Manager in overseeing daily store operations, including opening and closing procedures, cash handling, and visual merchandising. The Assistant Store Manager helps lead the sales team, providing guidance and coaching to ensure excellent customer service and strong sales performance. In partnership with the management team, manages execution to achieve financial goals/results within budget and on time by setting daily goals, analyzing monthly plans and managing labor hours. Day-to-day responsibilities include monitoring inventory levels, assisting with stock replenishment, and implementing retail loss prevention practices. The role also involves resolving customer issues, maintaining store standards, and contributing to a safe, inclusive, and engaging workplace.QualificationsStrong Customer Service and Customer Satisfaction skills, with a focus on creating positive in-store experiences.Effective Communication skills for interacting with customers, teammates, and leadership.Experience in Store Management or retail leadership, including supervising staff and overseeing daily operations.Knowledge of Retail Loss Prevention practices to help safeguard company assets.Previous retail or customer-facing experience; experience in apparel or lifestyle brands is an advantage.Ability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.Strong organizational skills, reliability, and attention to detail in a fast-paced environment.High school diploma or equivalent; additional education in business, retail management, or a related field is beneficial.2-3 years previous retail or customer service oriented experience with 6 months in a comparable management role OR bachelor's degree with 1 year related retail experience