Vehicle Exchange

Xtream Salesperson

Location: 225 Kentington Drive, Durham, North Carolina 27713

The Xtream Salesperson is responsible for increasing vehicle sales for the dealership by generating sales leads through proper utilization of the Xtream software solution targeting previous customers.

This job has no direct supervisory responsibilities.

Essential duties and responsibilities include the following:

• Meets dealership sales goals
• Run daily scrubs to generate effective leads for both the New and Used Sales departments, as well as the Finance department.
• Greet customers in the Service Drive daily and determine if there are any Xtream opportunities with scheduled service customers' vehicles.
• Engages in business development
• Addresses customer concerns
• Demonstrate effective follow up and follow through with customers.
• Utilize the Xtream database to prepare marketing materials for customers.
• Prepare Xtream reports and metrics as requested.
• Works closely with sales team, Sales Managers and Service Manager
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

? High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

? Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

? up to 3 years

o 3-5 years

o 5+ years

Education/Experience:

Excellent sales, negotiating, and interpersonal skills. Working knowledge of automotive sales industry.

Certificates and Licenses:

? Valid Driver's License

o Automobile Salesperson License

Computer Skills:

Advanced knowledge of Microsoft Office products. Ability to learn and utilize the Xtream software system and the Dealership Management system.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Teamwork through Trust & Respect

Integrity

Commitment to Customer Enthusiasm

Passion for Winning

Accountability at All Levels

Commitment to Continuous Improvement

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Hendrick Automotive Group