Host/Hostess(FT)

Job Description

When you work at THE FORUM, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

THE FORUM is recruiting for a hospitality focused Host/Hostess to join our culinary team! This role is responsible for assisting the Dining Room Manager/Director with the overall operation, coordination, appearance and maintenance of the dining area and ensuring that courteous and efficient services are delivered.

Employment Status: Full Time

Hourly Range: $24.50-$28.32

Why You'll Love Working Here

• Medical, Dental, and Vision insurance; HSA and FSA options( PT/FT)
• Life and Disability coverage (basic and voluntary)- ( FT)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, and Pet Insurance(FT)
• Competitive benefits and 401(k) with company match
• Referral Bonus Program - Up to $500 per referral!
• Generous PTO, Paid Holidays and Bereavement Leaves (PT/FT)
• Employee Assistance Program & a Safe and clean work environment
• Birthday Celebration, Service Tenure Awards and Monthly Employee Engagement Activities
• Career Advancement Opportunities
• Tuition Reimbursement Program
• A warm, engaging, and mission-driven workplace where your impact truly matters

Here are a few of the daily responsibilities of a Host/Hostess:

• Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining a friendly environment.
• Review and maintain current reservation system.
• Supervises the physical appearance of the dining room area and wait stations including table pedestals, chairs, rugs, drapes, flooring tiles, light fixtures, etc.
• Supervises the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces.
• Schedules work assignments for all dining room personnel assigning specific jobs and spot checking to ensure standards are met.
• Advises the Dining Room Supervisor/Manager regarding dining room status.
• Assists bus and wait staff on the floor when needed and receives a consensus on resident feedback and satisfaction.
• Performs specific work duties and responsibilities as assigned by supervisor.
• Receives residents calls regarding reservations, room service.
• Oversees and organizes Meal to Go Program and ensures accuracy of all completed orders.
• Ensures all orders are billed accurately and accordingly in a timely manner in the POS system.
• Runs all end of meal period reports and sends them to Accounting department.
• Attends weekly Food and Beverage Meeting with Managers & Supervisors
• Maintains organization and cleanliness of host stations.

Here are a few of the qualifications we need you to have:

• Must be ServSafe Certified
• Must hold current state-required sanitation (Safe Food Handling and/ or Certified Food Manager) certification/licensure.
• A minimum of two years hospitality experience in "front of the house operations" within restaurant, hotel, club or similar institution.
• Ability to communicate with, understand, empathize with, work with and be tolerant of residents, patients, families, visitors, peers, supervisors, team members and other outside contacts.
• Ability to work in indoor and outdoor dining areas.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer