Technology Operations Specialist (KCM)

Description

Summary

The Technology Operations Specialist oversees the day to day responsibilities of inventory control and asset management. This responsibility could also include, but is not limited to, equipment processing and ordering for lease returns.

Please submit your application by no later than 45 days following the posted date. Applications received after this date may not be considered.

Required Education & Experience

• High School Diploma/GED required.1 year with asset management and inventory control required.
• Prior work experience with equipment purchasing and vendor relationships.

Preferred Education & Experience

• Law Firm experience preferred.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Asset Inventory Maintenance (60%)
  • Receive and log all incoming inventory.
  • Place service tickets with Dell for laptops and desktops.
  • Process lease returns and arrange for equipment pickups with preferred carriers.
  • Maintain assets in the proper software database.
  • Keep an accurate assessment of all inventory and locations of such inventory.
  • Work with deployment teams for equipment swaps as related to lease returns and what inventory to use.
  • Maintain a secure and orderly environment for all inventories.
  • Perform quarterly inventory of all offices according to the policy/procedures.
• Technology Operations Administration (35%)
  • Work directly with the Technology Operations Service Manager and effectively communicate and manage the goals, objectives, policies and priorities of the Network Operations team.
  • Effectively coordinate projects, timelines and work product for the Network Operations team.
  • Maintain a work ethic and customer service orientation sensitive to the user experience.
  • Participate in technology and firm initiatives and project across team platforms.
  • Maintain good relationships with 3rd party vendors and support teams.
  • Document processes as required.
  • Request quotes from vendors.
  • Process invoices from IT vendors
• General and Administrative (5%)
  • Travel to other locations to insure the inventory is tracked and recorded according to Firm policy and procedures.
  • Perform other duties as assigned.

Competencies

• Strong verbal and written communication skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment.
• Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.
• A team player who motivates and educates other team members.
• Regular and predictable attendance is an essential function of the position.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel

Some travel required, as needed.

Work Environment & Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the responsibilities of the position, these work environment characteristics are representative of the environment the person in this position will encounter. While performing the duties of this job, the employee will work in a professional, fast paced office environment that may require additional hours to complete work.

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. If an employee is unable to perform the essential functions of the position, Stinson LLP will evaluate whether a reasonable accommodation can be made to enable the employee to perform the described essential functions of the position. Generally, due to the nature of this office position, while performing the responsibilities of the position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.

EEO Statement

Stinson LLP is an equal employment opportunity (EEO) employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply to be considered for open positions. We offer a competitive compensation and benefits package. We conduct criminal background checks on all individuals offered employment. Information gathered through applicant voluntary self-identification will be used for statistical reporting and to measure the effectiveness of our EEO outreach efforts. All information is requested on a voluntary basis and will be kept confidential. We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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