Retail Sales Specialist - Honolulu, Pearl City, Mililani, Aiea, HI

About This Role

Emery Jensen a wholly owned subsidiary of Ace Hardware Corporation, serves independent lumberyards, paint retailers, hardware stores, and e-commerce retailers across the country. As a Retail Sales Specialist, you'll play a key role in helping our customers grow sales through exceptional retail execution, merchandising, inventory management, and store support. This field-based position supports accounts throughout Oahu, including Honolulu, Pearl City, Mililani, and Aiea. You'll work closely with store teams, Territory Managers, and Sales Directors to create a best-in-class retail experience.

Eligible for a company vehicle.

What You'll Do

• Execute merchandising plans, planograms, and retail resets
• Maintain in-store product presentation, pricing, signage, and promotional displays
• Identify opportunities to improve sales, inventory turns, and category performance
• Write and recommend product orders that support customer needs
• Support new product introductions and store conversion initiatives
• Partner with store teams to resolve inventory, shipping, claims, and product issues
• Monitor and communicate sales trends, customer feedback, and market insights
• Verify planogram accuracy and order missing items as needed
• Assist with new store openings, special events, and promotional activities
• Travel throughout the assigned territory to support customer locations
  

Who You Are

You enjoy working directly with customers and thrive in a hands-on retail environment. You're highly organized, self-motivated, and take pride in helping stores succeed.

Required Skills

• 3+ years of retail, merchandising, customer service, or related experience
• Bachelor's degree plus 1+ year of retail experience considered equivalent
• Strong communication and relationship-building skills
• Ability to work independently and manage multiple priorities
• Strong problem-solving and organizational skills
• Comfortable lifting up to 35 pounds and using ladders as needed
• Ability to travel up to 80%, including occasional overnight travel
• Ability to travel by air as required
• This position requires driving a company vehicle and meeting company motor vehicle and insurance eligibility requirements. You must have a valid U.S. driver's license for at least three (3) continuous years immediately preceding today's date.
• Must reside in or near Honolulu, Pearl City, Mililani, or Aiea

Preferred Skills

• Experience with retail merchandising, inventory management, or planograms
• Experience supporting multiple store locations or territories
  

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