Facilities Service Clerk

Facilities Service Clerk

Main Campus - Las Vegas NM - Las Vegas, NM 87701

Overview

Salary Range $18.76 - $18.76 Hourly Travel Percentage None Category Staff

Description

Summary: This position is responsible for providing intermediate, clerical office support at Facilities Services.

Duties And Responsibilities:

• Inputs and verifies with clients/customers that work orders have been satisfactorily completed before closing work orders in the TMA System.
• Performs a variety of typing assignments and enters data as necessary; prints letters, labels and reports; picks up and distributes mail.
• Establishes, maintains, processes and/or updates files, records and/or other documents for the motor pool.
• Solves problems for all issues that arise through the front desk.
• Responds to problems that arise through the front desk and assigns work orders to the various trades.
• Accepts, creates, closes and assigns work orders.
• Schedules appointments, meetings and/or conferences.
• Prepares, receives, sorts and distributes documents.
• Posts important notices in the clock room.
• Keeps a file of all fuel card receipts and verifies contents on the receipts.
• Runs weekly TMA reports for supervisors and assists in the development and implementation of the work flow process.
• Manages the front desk; trains and assists student employees as needed.
• Records and maintains log of staff going off campus on University business who use the fleet.
• Answers telephone calls; directs requests and concerns to appropriate staff.
• Assist the Office Coordinator when needed.
• Serves as receptionist for the front office and customer service.
• Contacts vendors as required.
• Researches purchases and makes purchases for the dept.
• Delivers paperwork throughout campus.
• Attends training sessions as required.
• Scheduling and coordination of fleet management; prepares schedules for bus drivers; maintains driver logs and prepares timesheets.
• Trains campus community on fleet procedures.
• Processes payroll time sheets as well as sick and annual leave documentation.
• Participates in operational planning, scheduling, and routing of University cars, vans and buses, to include securing a CDL driver for necessary trips, coordinating, planning, and obtaining itineraries for trips.
• Triage for a multitude of campus wide issues and problems that arise daily and require immediate resolution.
• Participates in the planning and billing process for special events requiring bus and van services.
• Participates in planning and coordinating regular defensive driving courses for faculty and staff, to include obtaining payment methods and ensuring all documentation needed is received prior to class.
• Maintains regular attendance.
• Performs other related duties as required.

Duties And Responsibilities For Wilson Complex

• Performs all communications for the maintenance and use of the building.
• Schedule all meetings, rooms and solve-scheduling problems for all programs at the Wilson Complex.
• Works with the appropriate personnel to identify possible safety hazards throughout the entire Wilson Complex.
• Schedules maintenance projects within the physical plant for Wilson Complex.
• Orders academic sport and audio/visual equipment for the Exercise and Sport Sciences Department once a quote is provided by the department.
• Oversees and supervises student employees for Wilson Complex and all required paperwork.

Qualifications

Minimum Requirements: Education: Degree in any field is preferred but not required. Experience: Four (4) years' experience directly related to office duties.

Knowledge, Skills, & Abilities:

• Skill in the use of Microsoft Office Products.
• Excellent problem solving skills.
• Excellent customer service skills.
• Excellent listening and communication skills.
• Able to work through and solve multiple problems that arise simultaneously.
• Able to maintain a calm demeanor under routine pressure.
• Ability to function as a team player, have a service oriented and pleasant demeanor and be able and willing to work with a diverse group and diverse public.
• Ability to be flexible and able to handle an ever changing environment and multiple tasks with accuracy, professionalism, and courtesy.
• Skill in telephone protocol.
• Ability to take and relay messages.
• Ability to type, file and proof read.
• Ability to follow written and verbal instructions.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to work well with others.
• Ability to communicate effectively both verbally and in writing.
• Knowledge of basic office protocol.
• Knowledge of planning and scheduling techniques.
• Ability to develop and maintain record keeping systems and procedures.
• Ability to gather data, compile information and prepare reports.
• Knowledge of federal and state driving regulations.

Physical Demands:

• Repetitive had motions and prolonged use of computerFrequently
• Lifting 0 to 25 poundsFrequently
• Lifting 26 to 50 poundsOccasionally
• Lifting greater than fifty (50) poundsSeldom
• Sitting for extended periods of timeFrequently
• StandingFrequently
• SittingFrequently
• WalkingFrequently
• BendingFrequently
• SquattingOccasionally

Work Environment:

• Work is normally performed in an office setting.
• Work may involve moderate exposure to unusual elements, such as dirt, dust, and unpleasant odors, and/or noises.
• Work with frequent interruptions.
• Work with students, staff, and faculty during regular work hours.