Technical Support Engineer - RECLAIM Program Technician

Akkodis is seeking a Technical Support Engineer - RECLAIM Program Technician for a Contract with a client in Council Bluffs, IA. The ideal candidate is responsible for inspecting, testing, and repairing data center hardware to ensure reliability and minimize damage across operations.

Rate Range: $45hour to $50/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.


Technical Support Engineer - RECLAIM Program Technician Job Responsibilities include:

• Perform detailed inspection, testing, and repair of data center hardware components to ensure quality and reliability.
• Conduct damage verification and first-level failure analysis to identify defective parts and prevent reintroduction into inventory.
• Execute repair tasks including cleaning, part replacement, and connector adjustments for damaged components.
• Monitor and audit handling, packaging, and ESD processes to minimize hardware damage across operations.
• Document inspection results, track issues, and escalate risks impacting product quality and performance.
• Support continuous improvement initiatives and assist in field investigations to reduce damage and enhance operational efficiency.

Required Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Engineering, or a related technical field (or equivalent experience).
• 3+ years of experience in hardware quality, electronics repair, or a technical support environment.
• Strong knowledge of electronic components (PCBs, CPUs, DIMMs, network hardware) with hands-on experience in inspection, repair, and basic failure analysis.
• Proven ability to perform detailed inspections, follow SOPs, manage data reporting, and ensure quality compliance in a data center or hardware-focused environment.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Jitendra.Kumar@ akkodisgroup.com.


Pay Details: $45.00 to $50.00 per hour


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.