Quality Technician

ABOUT COMPAL We are in the business of collaborative innovation and making those ideas happen. As one of the world's leading manufacturers of notebook PCs, smart devices, data center equipment and LCD products, and automotive electronics, we take pride in bringing breakthrough design concepts to life with world class R&D, manufacturing, and supply chain management. Innovation is in our DNA and no challenge is too big for our award-winning design teams. Unparalleled experience across a broad range of technologies translates into projects being delivered with the highest design integrity and quality. Compal has 80,000 employees across 8 countries in USA, Mexico, Brazil, Poland, India, China, Vietnam, and Taiwan to provide engineering, manufacturing, service support to our customers. OUR CULTURE We believe innovation happens when people do what they love and have the opportunity to grow. Compal is powered by some of the brightest talent from around the world, working together to push creative and technical boundaries on behalf of our clients and their products. Every day we strive to create an environment where people can grow and learn from each other, while receiving the support to do the best while working on what they love. ABOUT THE ROLE The Quality Technician plays a key role in ensuring compliance with customer, industry, and internal quality standards in printed circuit board assembly (PCBA) manufacturing. This position has a strong focus on process audits, ESD compliance auditing, and initial investigation of material and process issues. The Quality Technician documents findings and reports directly to the Quality Engineer, supporting corrective actions and continuous improvement efforts. Major responsibilities: Perform process audits across PCBA manufacturing operations to verify compliance with work instructions, quality standards, and regulatory requirements. Conduct ESD (Electrostatic Discharge) audits to ensure personnel, workstations, and equipment meet established ESD controls. Perform initial investigations of material issues or process issues identified during production, including defect containment, data collection, and communication of findings. Document and communicate inspection, audit, and investigation results, and report findings to the Quality Engineer for review and action. Carry out in-process, first article, and final inspections of PCBs to verify compliance with IPC-A-600, IPC-A-610, and customer requirements. Issue non-conformance reports (NCRs) and assist with root cause and corrective action activities under guidance of the Quality Engineer. Monitor adherence to ISO 9001, IATF 16949, and customer-specific quality requirements. Support calibration and maintenance of inspection/test equipment, ensuring accurate and reliable measurements. Collaborate with production staff and supervisors to provide feedback on quality issues, recommend corrective actions, and reinforce best practices. Participate in continuous improvement initiatives to strengthen process controls, reduce defects, and improve yields. DESIRED QUALIFICATIONS: High school diploma or equivalent; associate degree or technical training in electronics, quality, or manufacturing preferred. Experience in PCBA manufacturing or electronics assembly environment strongly preferred. Familiarity with IPC-A-600 and IPC-A-610 acceptance standards. Prior experience in process auditing, ESD auditing, or material/process investigations is highly desirable. Understanding of ISO 9001 and IATF 16949 quality management systems. Strong analytical, problem-solving, and organizational skills. Effective verbal and written communication skills for reporting and cross-functional collaboration. WORK ENVIRONMENT: Combination of production floor and inspection/office environment. Requires use of microscopes, precision measuring instruments, and test equipment. May involve standing, sitting, or bending for extended periods; occasional overtime as needed to meet customer deadlines. TRAVEL: Less than 10% BENEFITS AT COMPAL USA (INDIANA) Inc. Medical, dental vision and prescription drug insurance Life insurance Short- and long-term disability Excellent 401k plan with matching contributions Generous PTO policy Company paid holidays Compal USA (Indiana) Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. All employment is decided on the basis of qualifications, merit, and business need without regard to any protected status. #J-18808-Ljbffr