Vocational Training Manager

Vocational Training Manager

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Vocational Training Manager situated within the Adult Workforce Department, which plays a vital role in providing clients access to vocational trainings, job placement, education, job resources, and support programs for individuals who are motivated to enter the workforce. The Vocational Training Manager will be responsible for coordinating and assisting with programming efforts for all of Commonpoint Adult Workforce's vocational trainings, which include Certified Nurses' Aide, Patient Care Technician, Digital Court Reporter, Community Health Worker, Security Guard, and NCCER (National Center for Construction Education and Research) trainings such as Construction, electrical, and others. This employee will be responsible for ensuring the success of our training program graduates by helping our clients complete their training, gain employment within their specific sector, and retain employment. This role reports directly to the Senior Director, Vocational & Educational Trainings. Across the agency, Coordinators are responsible for supporting effective program operations, ensuring compliance with funder and agency requirements, and helping to translate program goals into daily practice through collaboration, organization, and accountability.

Role Responsibilities:

• Recruit participants for all existing trainings by organizing in-person and virtual information sessions, interviewing prospective applicants, and ensuring proper document compliance with our trainings funders and requirements.
• Collaborate with all vocational and educational partners and the Adult Workforce team to recruit, screen, identify and enroll clients into each training cohort. A minimum of 20-25 clients are to be enrolled into each cohort.
• Ensure that all program referrals, progress notes, attendance and job placement records are entered into the Salesforce data management system.
• Attend virtual interviews and screening sessions with partners, which can range from 6:30 a.m. ET to 6:00 p.m. ET.

• Handle any appropriate responsibilities and functions as assigned
• Work with staff to ensure sufficient career readiness and professional development workshops are offered to participants.
• Establish recruitment partners within the local community of Commonpoints employment hub and Youth Opportunity Hub.
• Work with job developers to manage a range of internships and job placement opportunities.
• Work with employment coordinators to develop program activities and workshops to keep participants engaged during the career development and job placement process.
• Streamline work readiness curriculum and coordinate work readiness workshops, industry specific career panels, information sessions, workshops and job search activities

• Conduct intakes for new participants, clients, and other attendees on a regular basis.
• Enroll clients into Commonpoint's Adult Workforce database, collect compliance documents as needed, and conduct follow-ups and communication accordingly.
• Track and ensure that all training programs meet contractual/funding and organizational expectations on a weekly, monthly, quarterly and annual basis.
• Work with private funders, city, state, and local governments regarding various funding and grant allocations.
• Assist in the management of grant logistics, and attend grant-funded meetings when appropriate.
• Use Google Suite apps and products, as well as Zoom and video conferencing tools on a regular and consistent basis.
• Adhere to and manage a digital calendar for the adult workforce team, and operate a shared team drive.
• Analyze current job market trends to inform decisions regarding the most valuable career development training to provide to young people with system-involved backgrounds and the most promising construction industries to direct them to through external partnerships, including training, internships and job placement opportunities.

Qualifications & Key Attributes:

• Bachelor's degree required.
• Minimum of 2-4 years workforce development, construction experience preferred.
• Previous experience with program development and government and performance-based contract management required
• Demonstrated knowledge of educational/vocational, social service, and health/mental health programs for young adults
• Demonstrated knowledge of digital literacy, Strong assessment skills
• Ability to create and facilitate workshops and trainings
• Ability to closely collaborate with colleagues and function as part of a team to promote successful outcomes for clients
• Excellent verbal and written communications skills
• Previous experience in a Commonpoint role is a plus.
• Bilingual skills are welcome.

• Organized and detail-oriented with strong multitasking abilities.
• Excellent customer service and communication skills.
• Proficiency with video conferencing tools, google software, and other office-based applications.
• Skilled with CRM systems, Salesforce, and other agency-wide databases and data tracking systems.
• Ability to work collaboratively in team settings.

Schedule & Location:

Working as part of the Vocational Training team requires a flexible schedule that revolves around our various trainings and programmatic offerings. All Vocational Training Managers will work 35 hours per week, but must be prepared to accommodate occasional evenings, early mornings or weekends as needed. The position will be based out of the Jack & Shirley Silver Hub in Elmhurst, Queens, but will require travel to Commonpoint's Bronx Hub, Forest Hills, and other locations as needed.

Compensation & Benefits:

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position's scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include: Tiered health, dental, and vision insurance options. Pension plan and 403(b) retirement savings opportunities. Generous paid time off and family-supportive policies. Professional development and education support to foster career growth. Recognition and appreciation programs for exemplary performance. Employee discounts on programs and services. Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations. Long-service severance upon retirement.