Analyst/Sr Analyst, IOC Workforce Planning

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the IOC Workforce Planning team owning the workforce planning and analysis functions for some of American’s most critical resources: Flight Dispatchers, Crew Schedulers and Central Load Planners within the Integrated Operations Center.

• Responsible for supporting IOC Administration leaders and operationally focused teams to understand and improve operational reliability and enterprise cost.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Develops and maintains Dispatch, Crew Scheduling and Central Load Planning staffing models to analyze workforce requirements and provide accurate staffing forecasts

• Identifies, analyzes, and recommends solutions to workforce planning issues and develop strategies to optimize staffing

• Evaluates operational and financial implications of strategic changes including, but not limited to, flying schedule, labor contract provisions, regulatory provisions, and technology

• Use technology and analytics to automate and improve reporting and other day-to-day processes of the IOC Administration team

• Completes ad-hoc projects and analyses as assigned

• Oversee concurrent, diverse, and time-sensitive improvement projects from inception to completion in various areas, including, but not limited to, workforce sourcing, changing industry regulations, labor agreements, and transformation initiatives

• Work collaboratively with cross-functional groups to create comprehensive strategies and solutions to routine processes and strategic projects such as long-range planning, budgeting, forecasting, and ad hoc analysis like retirements, hiring, and training.

• Works closely with all levels of IOC and Finance personnel and leadership to provide support, evaluate changes, and achieve buy in to processes and practices

• Able to leverage advanced analytics to deliver optimal staffing levels for the airline. 6,700 daily flights and over 1,000 total Dispatchers, Crew Schedulers and Central Load Planners create a considerable opportunity to apply analytics to forecast, optimize, track, report, and manage IOC business variables

• Must be willing to travel when needed for business (up to 5%)

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Aviation, Business, Economics, Mathematics, Statistics, Finance, Engineering or related technical field or equivalent experience/training

• 3 years of related experience

• Experience working with and presenting to senior leadership

Preferred Qualifications- Education & Prior Job Experience

• Experience with Excel, SQL, Simulation software, and Tableau/PowerBI

• Working knowledge of probability, statistics and forecasting techniques

• Basic airline operations or union agreement knowledge (crew, airports, or the like) and understanding of corporate planning process and decorum

Skills, Licenses & Certifications

• Excellent quantitative and analytical skills with an aptitude for problem solving

• Strong analytical background involving data input, manipulation and presentation

• Self-motivated and logical with aggressive approach to identifying and solving problems

• Strong written and verbal communication skills, with ability to effectively interact with employees at all levels of the organization

• Ability to make independent judgments and decisions while taking ownership of job responsibilities

• Strong presentation development and delivery skills

• Strategic mindset with a demonstrated aptitude for understanding the business, working with data, and solving problems creatively

• Self-motivated individual with a high personal standard of excellence who can work independently to drive for results

• Ability to work effectively, meet deadlines, and shift priorities appropriately in a fast-paced, dynamic work environment with great attention to detail

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.