Store Manager

Join the Zaxby's Team! Great Food. Great People. Great Opportunities. Hungry for a Great Career? At Zaxby's, we're more than just a place to enjoy great food. We're a place where guests can relax, connect with friends, and feel welcome. For our team members, we're a family built on teamwork, dedication, and a shared commitment to excellence. We're looking for motivated, energetic, and dependable restaurant leaders who are passionate about people, take pride in their work, and thrive in a fast-paced environment. If you're a hardworking team player who leads by example, goes above and beyond, and is ready to grow your career, we'd love to have you on our team! Position: Restaurant Management Position Overview As a member of the Zaxby's management team, you'll play a key role in leading daily restaurant operations, developing team members, and delivering an exceptional guest experience. We're seeking individuals who demonstrate strong leadership, excellent communication, and a commitment to maintaining high standards in food quality, customer service, and operational performance. Scheduling Requirements Flexible availability is required, including nights and weekends. Previous restaurant experience is preferred. Key Leadership & Management Responsibilities Team Leadership & Development Build, lead, and develop a high-performing restaurant team. Supervise and support all team members during assigned shifts, including cashiers and cooks. Coach, motivate, and evaluate employee performance to encourage accountability, teamwork, and professional growth. Assist with hiring, onboarding, training, and scheduling employees. Ensure appropriate staffing levels to deliver excellent guest service while effectively managing labor costs. Foster a positive, supportive work environment focused on quality and continuous improvement. Restaurant Operations & Financial Management Oversee daily restaurant operations to ensure efficiency, consistency, and profitability. Manage inventory levels and monitor food costs to minimize waste and control expenses. Ensure daily, weekly, monthly, and quarterly operational tasks and checklists are completed accurately and on time. Verify that cash drawers, safes, and credit card transactions are balanced and properly documented. Maintain accurate cash handling procedures, including counting tills, verifying transactions, and recording totals. Work toward meeting or exceeding established operating budgets and performance goals. Ensure all food products consistently meet Zaxby's quality, preparation, and safety standards. Maintain a culture of operational excellence throughout the restaurant. Guest Service & Daily Responsibilities Guest Experience Deliver friendly, enthusiastic, and attentive service to every guest. Ensure guests are promptly greeted upon arrival and thanked as they leave. Maintain knowledge of current promotions, menu offerings, and restaurant specials. Assist guests by explaining menu items, answering questions, and recommending additional products. Represent the Zaxby's brand with professionalism, positivity, and enthusiasm. Ensure guest orders are completed accurately, efficiently, and with attention to quality. Front-of-House Operations Accurately enter guest orders into the point-of-sale (POS) system. Process payments, operate cash registers, and maintain transaction records and receipts. Properly handle cash payments, verify register tills, and document totals. Ensure guest orders are accurately assembled, packaged, and presented. Support team members during busy periods to maintain efficient service. Cleanliness, Safety & Organization Maintain a clean, safe, organized, and welcoming restaurant environment. Oversee cleanliness of the dining room, service counters, restrooms, workstations, and building exterior. Ensure paper goods, condiments, serving supplies, and beverages are properly stocked. Monitor restaurant equipment and promptly communicate maintenance needs. Maintain organized work areas and ensure compliance with operational and safety standards. Complete additional responsibilities as assigned. Training & Development Successfully complete the Zaxby's Front of House Development Plan. Participate in hands-on station training and all required management development activities. Demonstrate proficiency in restaurant operations and lead by example. Support ongoing employee training and development to strengthen overall team performance. Job Qualifications To be considered for this position, applicants must meet the following requirements: Must be at least 16 years of age. Flexible availability, including nights and weekends. Previous restaurant experience preferred. Strong leadership, communication, and organizational skills. Ability to effectively manage and motivate a team in a fast-paced environment. Dependable, hardworking, and committed to providing an An alternative to fast food, Zaxby’s offers fresh, prepared-at-order chicken fingers, wings, sandwiches and salads. Zaxby’s most popular items are its fresh, hand-breaded Chicken Fingerz and Jumbo Buffalo Wings, smothered in a choice of sauces with names like Wimpy, Tongue Torch, Nuclear and Insane. The menu also offers innovative Shareables and Sides. Zaxby’s also features a variety of Party Platterz perfect for any family gathering or special occasion. Zaxby’s also offers three salads, or Zalads: The House, The Blue,, and The Cobb. All of Zaxby’s Zalads offer more chicken, unique ingredients, such as French-fried onions, fresh veggies and juicy tomatoes and are larger than most salads offered elsewhere. Each is prepared with chicken, three kinds of lettuce, and shredded or crumbled cheese. The quick casual restaurant, based in Athens, Ga.-based chain has boomed to more than 500 units in 13 Southeast Requirements You must be hard working, team-oriented, friendly, honest and have great customer skills. A positive attitude and reliable transportation are also a must! #J-18808-Ljbffr