Operations Analyst

Operations Analyst

Company Overview

Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Small Business Administration (SBA) Certified Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides cleared technical support staff throughout the United States with corporate offices in Ashburn, Virginia. DRCG offers expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services. Established in 2016, DRCG is 100% US owned and predominately supports the DoJ, DoW, and DHS. DRCG optimizes client investments by leveraging expertise to better manage the growth and transformation of existing IT environments.

Required Clearance: Active Top-Secret / SCI

Location: On-Site 5-days a week in Houston, TX

The Operations Analyst performs a variety of analysis, record examinations, and administrative duties that are necessary to run the organization efficiently.

Duties Include:

• Create, customize, prepare, and maintain presentations, briefing charts, and documents using computer software (e.g., Microsoft Office Suite), websites, graphical elements, scanned photos, and other presentation materials.
• Review and modify correspondence for internal consistency and conformance.
• Maintain and update the calendar of management within the assigned Units and/or Sections using computer software (e.g., Microsoft Office Suite) by making appointments and arranging meetings, based on the manager's schedule and current issues.
• Coordinate and support meetings and special events for the organization to include coordinating all amenities, accommodations, visit requests, and collection of funds.
• Schedule accommodations for meetings, record lunch requests for meetings with outside guests notify attendees, coordinate Video Teleconference Conference requirements, and handle any other special requirements for meetings/conferences/projects (reserve parking spaces, directional signs, registration desk, name plates, table tents, etc.).
• Obtain and deliver read ahead material for management's scheduled meetings and distribute to attendees.
• Prepare travel requests; arrange travel and lodging arrangements; arrange and coordinate a schedule for visits.
• Maintain conference room reservation schedules for the purpose of coordinating meetings, visits, and appointments.
• Enter data and maintain office databases such as organizational charts, personnel accountability, travel, training, and budget.
• Enter and maintain professional data.
• Serve as records manager and maintain office files.
• Collect, review, archive forms (such as leave requests, employee work schedules, and telework applications), and enter data into the timekeeping system for branch chief review.
• Coordinate, define structure, and organize electronic materials, presentations and documents using databases, servers, and SharePoint sites.
• Prepare property turn-ins.
• Prepare, review and process training requests, travel vouchers, conference requests, personnel related documents, and technical report staffing for conformance to policy and procedures prior to the appropriate authoritative signature.
• Gather and organize completed personnel documents and delivering completed document packages for personnel actions to include civilians, contractors, students, guest researchers, etc.
• Respond to administrative queries and taskers by the established deadline. Keep accurate records of final disposition of each action and inform the respective action officer of results.
• Receive and screen visitors and phone calls. Professionally answer office manager telephone line, take messages, and refer calls and visitors to appropriate staff.
• Operate shared office equipment, to include copy machine, scanners, facsimile machine, computers, printers, and shredders, and as needed submit repair requests.
• Follow standard operating procedures (SOP) and Internal Operating Procedures (IOPs) provided as Government Furnished Information (GFI) at contract award, related to functions such as personnel accountability, security, and safety.
• Prepare and review correspondence (e.g., minutes, information papers, reports, queries, taskers) for grammatical errors, proper tone, accuracy, clarity, and formatting. Make corrections and retypes as necessary.
• Participate as a member of Integrated Product Teams (IPTs) or groups developing changes or improvements to administrative processes and procedures.

Qualifications:

• Must have an active Top-Secret / SCI clearance
• High school diploma and three (3) years of general office experience. Bachelor's degree from an accredited university or college or relevant training may be substituted for experience.
• Knowledge and experience using Microsoft Office Suite, specifically Power Point, Excel, and Word.
• Ability to communicate orally and in writing.
• Experience operating standard office equipment, including telephones, copy machines, scanners, facsimile machines, computers, printers, and shredders.