Front Desk Sales Associate

Benefits An environment where diversity is celebrated A positive, empathetic, and supportive team and company Aesthetically inspiring work environment 401(k) 401(k) matching Free uniforms Join The NOW Massage Minneapolis North Loop The NOW Minneapolis North Loop is a brand-new, locally owned massage boutique in the heart of the North Loop in Minneapolis. Join us as a Founding Team Member. This is a unique opportunity to be a part of a health and wellness industry-redefining business in Minneapolis! Schedule / Expected Work Hours Ability to work flexible hours, including evenings, weekends, holidays Job Summary The Experience Guide (aka Front Desk Sales Associate) is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of boutique. This includes, but is not limited to, greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed. Embrace a culture that promotes The NOW brand truths – LIVE IN THE NOW, KINDNESS IS MAGIC, CARE FOR THOSE WHO CARE FOR OTHERS, AUTHENTICITY ALWAYS. Responsibilities Provide top level service for guests and team members. Actively drive sales: membership, enhancements, gift cards and retail. Accurately and effectively book, edit and cancel massage appointments. Open/close boutique each day according to standard operating procedures. Resolve guest issues. Ensure guest areas are maintained to standard. Maintain a positive attitude and contribute toward a healthy & happy workplace. Collaborate with leadership team to ensure best practices and foster innovation. Qualifications Sales and service-related experience Ability to be efficient and detail-oriented in a fast-paced environment. Must have enthusiasm and possess excellent guest service skills. Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW Enjoy working with people and possess a friendly and outgoing personality. Possess problem solving and troubleshooting skills. Must be a team player. This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate. #J-18808-Ljbffr