Front Desk - Townsend Family Dental Center (Hinesville, GA)

Front Desk Professional – Townsend Family Dental Center (Hinesville, GA)

Position : Front Desk Professional
Location : Townsend Family Dental Center, 767 Veterans Pkwy, Hinesville, GA
Schedule :

• Monday – Thursday: 7:30 AM – 4:00 PM

• Friday: 7:30 AM – 12:00 PM

About Us
Townsend Family Dental Center is a patient-focused, community-rooted dental practice committed to providing exceptional care with compassion and integrity. We are looking for a friendly, organized, and proactive Front Desk Professional to join our growing team.

Responsibilities

• Greet and check in patients with a warm and professional demeanor

• Answer phones, schedule appointments, and manage patient communications

• Collect and process payments, verify insurance eligibility, and explain financial options

• Manage patient charts, referrals, and electronic communications in Dentrix

• Collaborate with the clinical team to ensure smooth patient flow and scheduling efficiency

• Maintain a clean and organized front desk and lobby environment

• Follow up with unscheduled treatment and missed appointments

• Ensure HIPAA compliance and patient confidentiality

Requirements

• Minimum 1 year of experience in a dental front office setting

• Proficiency with  Dentrix or similar dental EMR system

• Strong communication, multitasking, and customer service skills

• Team player mindset with a commitment to excellence

• High level of professionalism and reliability

Preferred Qualities

• Familiarity with dental insurance verification and billing

• Ability to handle high patient volume with grace

• Positive attitude and ability to help foster a supportive work culture

Benefits

• Competitive pay

• Paid holidays and time off

• Uniform allowance

• 401(k)

• Supportive and team-centered environment