Field Service Technician

Job Description

Job Description

Field Service Technician I – Washington, D.C. Area

Location: Washington, D.C. Metro Area | Field-Based
Employment: Full-time, temp-to-hire
Pay: $29.00–$35.00 per hour
Overtime: Eligible
Travel: Up to 80%, including overnight travel
Required Test: Human Performance Test

Position Summary

Quest International is seeking a hands-on Field Service Technician I to install, maintain, troubleshoot, and repair electro-mechanical equipment at hospitals, laboratories, industrial facilities, and other customer locations.

This is a travel-intensive field position.

Key Responsibilities

• Travel to customer locations for equipment installation, inspection, maintenance, troubleshooting, and repair.
• Perform preventive and corrective maintenance using approved procedures and diagnostic tools.
• Diagnose failures involving FRUs, modules, circuit boards, power supplies, sensors, motors, wiring, connectors, harnesses, and mechanical assemblies.
• Use digital multimeters, hand tools, power tools, and other approved test equipment.
• Read and follow service manuals, diagrams, SOPs, safety requirements, and customer-site procedures.
• Verify equipment operation after service and escalate unresolved issues appropriately.
• Complete accurate service reports, work orders, parts records, test results, photographs, and customer updates.
• Communicate professionally with customers, technical support, service leadership, and other Quest teams.
• Independently manage customer appointments, travel, tools, documentation, and changing service assignments.

Required Qualifications

• At least one year of professional hands-on experience in field service, equipment repair, industrial maintenance, electronics repair, medical equipment service, automotive diagnostics, appliance repair, installation, or another electro-mechanical technical role.
• Professional experience using a digital multimeter or comparable diagnostic tool.
• Experience working with wiring, connectors, harnesses, circuit boards, electronic components, equipment modules, or mechanical assemblies.
• Ability to read technical manuals, diagrams, service procedures, and safety instructions.
• Strong customer-service, communication, troubleshooting, and documentation skills.
• Valid driver’s license and reliable personal vehicle.
• Ability to meet applicable work-related automobile-insurance requirements.
• Ability to travel up to 80%, including overnight assignments, early departures, late returns, and changing schedules.
• Ability to lift up to 50 pounds and perform physical field-service work, with or without reasonable accommodation.
• Compensation expectations within the approved $24.00–$29.00 hourly range.
• Willingness to accept full-time, temp-to-hire employment and complete the Human Performance Test.
• Required Windows and Networking Skills

Candidates must be comfortable with:

• Windows 10 and Windows 11
• File and folder management
• Task Manager and Event Viewer
• Command Prompt or PowerShell
• ping, ipconfig, and tracert
• Static IP and DHCP settings
• IP address, gateway, DNS, and network-adapter settings
• Remote Desktop or another approved support tool
• Electronic service reports, photographs, manuals, and diagnostic files

Preferred Experience

Experience with medical, diagnostic, laboratory, industrial, professional A/V, optical, manufacturing, or OEM equipment is preferred. Additional value includes BMET, electronics, automotive, aviation, robotics, mechatronics, industrial-maintenance, trade-school, or military technical training.

Benefits

Quest benefit programs may include medical, dental, and vision insurance, paid time off, a 401(k), life insurance, and supplemental insurance options. Eligibility, availability, and effective dates depend on employment status and applicable plan terms.

Equal Employment Opportunity

Quest International is an Equal Opportunity Employer . Employment decisions are based on job-related qualifications, demonstrated experience, business requirements, and the ability to perform the essential functions of the position, with or without reasonable accommodation.

Quest International is a global leader in medical and industrial equipment services, specializing in repair, calibration, and field support. For over 40 years, we’ve partnered with hospitals, OEMs, and corporations nationwide. Based in Irvine, CA, Quest is known for quality, teamwork, and innovation that keeps critical systems running. ⚙️

Company Description

Quest International is a global leader in medical and industrial equipment services, specializing in repair, calibration, and field support. For over 40 years, we’ve partnered with hospitals, OEMs, and corporations nationwide. Based in Irvine, CA, Quest is known for quality, teamwork, and innovation that keeps critical systems running. ⚙️