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Programmer / Service Manager

Digital Home Systems

Job Description

Job Description

Digital Home Systems is seeking a talented and self-motivated Programmer / Service Manager to join our growing team. We specialize in luxury home automation, integrating cutting-edge systems such as Control4, Lutron, and Savant for high-end residential clients.

The ideal candidate is a problem-solver who thrives in a fast-paced environment, is comfortable managing client relationships, and has strong technical and programming skills within the smart home industry.

Key Responsibilities

  • Program, configure, and troubleshoot home automation systems (Control4, Lutron, Savant).
  • Manage and execute system updates, network configurations, and remote support tasks.
  • Coordinate service calls, client requests, and emergency support as needed.
  • Collaborate with field technicians and project managers to ensure smooth project delivery.
  • Provide exceptional customer service and communicate technical details clearly to clients.
  • Be available for nights and weekends as needed for remote or onsite emergencies.

Qualifications

  • 2+ years of experience with at least one major automation platform (Control4, Lutron, Crestron, or Savant).
  • Experience or familiarity with other automation platforms is a strong plus.
  • Lutron HomeWorks Programming experience preferred
  • Strong understanding of networking fundamentals, routers, switches, and IP configuration.
  • IT background or experience with system integrations is a plus but not required.
  • Excellent troubleshooting, multitasking, and time-management skills.
  • Strong communication skills with a client-focused mindset.

Why Join Us

  • Work on luxury-level residential projects with a passionate and skilled team.
  • Opportunity to grow into a senior leadership role as our company expands.
  • Competitive compensation based on experience.
  • If you’re ready to take on a key role where technical skill meets service excellence, we’d love to hear from you.

What We Offer:

  • Family-Oriented Culture: Join a supportive team that values collaboration, growth, and work-life balance.
  • Health Insurance: Comprehensive coverage for peace of mind.
  • Paid Time Off: 15 days of PTO per year to recharge and enjoy life outside of work.
  • Paid Holidays: Celebrate 10 general holidays with your loved ones, worry-free.
  • Full-Time Stability: A reliable 40-hour workweek with opportunities to grow within the company.

What We’re Looking For:

  • Experience programming and servicing Control4, Lutron, Crestron or Savant systems
  • Strong troubleshooting, organizational, and multitasking skills.
  • Ability to communicate clearly with both technical staff and high-end residential clients.
  • A proactive, solutions-oriented attitude with a passion for smart home technology.
  • Willingness to work flexible hours, including nights and weekends , as needed for remote or onsite emergencies.

Apply Today: Send your resume and a brief introduction to View email address on publisher.careerdays.io

Vacancy posted 22 days ago
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