Clinical Support Tech I - 7 Children's Post Surgical Care Unit

Dual Role Nursing Assistant and Health Unit Coordinator

This position combines Nursing Assistant (NA) and Health Unit Coordinator (HUC) responsibilities.

Shifts: 7:00a-7:30p, 7:00p-7:30a. The position is 36 hours/week with day/night rotation.

The 24-bed unit specializes in general surgery, ear/nose/throat, burns, neurosurgery oral-maxillofacial, orthopedics, trauma, urology, and transplant cases. It also cares for medicine and oncology pediatric patients, ranging from birth to adolescence. The Pediatric Surgery staff are dedicated to providing outstanding care to patients and families.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary: Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:

• Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• Critically reviews patient care documentation, noting any significant changes in the patient's condition and reporting immediately to a registered nurse or physician.
• Provides a variety of clerical tasks including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
• Provides clinical support assistance including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
• Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
• Reinforces routine teaching given to patients by the registered nurse or physician and documents patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers.

Education Requirements: High School Diploma or General Education Development (GED)

Licensure/Certification Requirements: Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service Basic Life Support (BLS) certification

Professional Experience Requirements: Prior experience not required.

Knowledge/Skills/and Abilities Requirements: Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.