Assistant Manager

Summary: An Assistant Manager at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure thestore maximizes sales and profits while maintaining asset controls Responsibilities: • Provides customer service leadership and direction for entire store and team of employees working in the same location • Ensures that employees follow all Company policies • Promotes and maintains a clean and organized store appearance inside and out • Fosters an environment focused on customer service and satisfaction • Promotes staff retention by working to develop leaders, empower employees and encourage increased employee productivity • Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals • Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement • Ensures the store maximizes sales and educates staff on selling initiatives • Monitors store activities to ensure that transactions are taking place in the proper manner • Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products • Ensures that all necessary store reports and paperwork, including performance appraisals, are completed in a timely fashion • High School Diploma or GED Experience Requirements: • Previous supervisory experience preferred • Retail experience a plus • Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications • Good understanding of Company systems and technology • Excellent communication skills and the ability to research and resolve issues • Knowledge of retail business management practices • Knowledge of all types of store transactions and related programs • Knowledge of ways to handle customer and employee injuries, incidents and accidents Physical Job Requirements: • Retail experience / Customer Service Experience Required • Vehicle required to conduct price surveys • Ability to occasionally lift of objects up to 50 pounds • Ability to frequently lift objects up to 10 pounds • Ability to rarely perform repeated climbing and fine hand manipulations • Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling • Ability to frequently perform repeated bending and reaching • Ability to continuously perform repeated simple hand grasping • Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler • Ability to stand for an entire shift if/as required Additional Requirements: • Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods • Has necessary means to conduct area pricing surveys Preferred Managerial Attributes : • Exhibits strong leadership qualities and a desire to succeed • Serves as coach to employees by modeling appropriate workplace behavior • Interacts positively with employees by seeking input and providing appropriate feedback • Seeks opportunities for employees to develop skills • Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce • Understands, actively demonstrates and promotes the principles of the customer service initiatives • Creates excitement around Company initiatives in order to drive sales goals • Empowers employees to make non-personnel related decisions in absence of immediate Manager • Fosters a work environment where good performance is recognized and rewarded For S&G, Stop and Go, SNG, S N G, S and G, SandG