Guest Service Agent

The Office of the District Attorney for the Macon Judicial Circuit is seeking a highly skilled IT Court & Web Specialist to provide technical support for courtroom proceedings, manage and update the office’s website, and create compelling graphic designs for various initiatives. This role requires expertise in courtroom technology, web design, and graphic content creation to effectively support the office’s mission in both legal and public-facing capacities. Courtroom & Trial Support: Assist attorneys with courtroom technology, including electronic evidence display, presentation software, and video conferencing. Set up and troubleshoot audiovisual equipment for trials, hearings, and legal proceedings. Ensure proper functioning of digital exhibits, PowerPoint presentations, and trial-related multimedia. Provide on-site IT support during court proceedings to minimize disruptions. Web & Digital Content Management: Maintain and update the District Attorney’s Office website with relevant case information, news, events, and community outreach initiatives. Ensure the website remains visually appealing, functional, and user-friendly. Optimize web content for accessibility and compliance with legal and governmental regulations. Graphic Design & Multimedia Creation: Design high-quality graphics for digital and print media, including brochures, flyers, reports, and social media content. Develop visual materials for community outreach, educational campaigns, and special initiatives such as R.I.S.E. and the Domestic Violence Symposium. Create engaging multimedia content, including videos and infographics, to support office programs and public information efforts. Work closely with the communications team to ensure consistency in branding and messaging. The IT Court and Web Specialist should possess Bachelor’s degree in IT, Graphic Design, Web Development, or a related related. Experience working in a legal or government setting. Knowledge of cybersecurity best practices in public-sector environments. Must possess a valid Georgia Driver’s License. Proficiency in courtroom technology, audiovisual systems, and presentation software. Strong knowledge of website management tools (WordPress or similar CMS). Expertise in graphic design software (Adobe Photoshop, Illustrator, InDesign, or Canva). Experience creating digital content for public outreach and educational campaigns. Excellent troubleshooting and problem-solving skills in high-pressure environments. Ability to work collaboratively with legal and administrative staff. Strong organizational and time-management skills. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYEE #J-18808-Ljbffr