General Manager I

General Manager I

Hot Job

Whiteville, NC 28472

Overview

Position Type Full Time

Description

Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

We are looking for a dedicated and experienced General Manager to oversee the overall operations of our Minuteman Convenience store. As the salaried General Manager, you will be responsible for driving sales, ensuring excellent customer service, managing the store team, and achieving business targets. This salaried position will manage a complex, high performance, high volume, location based on annual inside sales exceeding $900k. You will create a positive and productive work environment, while maintaining the store's visual appeal and upholding company standards. The ideal candidate should possess strong leadership skills, a customer-focused mindset, and a passion for delivering exceptional retail experiences. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!

Benefits Overview

• Family first atmosphere
• Benefits to fit your needs
• Competitive Total Compensation Plans
• Paid time off in your first year
• Team first environment
• Paid Gym Memberships
• Monthly teambuilding exercises
• Everyday Pay if needed
• Flexible Schedules to attend family events
• Professional Training
• Advancement opportunities
• Leadership Training

Essential Job Functions

• Develop and execute strategies to drive sales growth, achieve revenue targets, and maximize profitability.
• Foster a customer-centric environment by training and motivating the store team to deliver exceptional service and build lasting customer relationships.
• Recruit, hire, train, and develop a high-performing store team, including sales associates, cashiers, and other support staff.
• Provide ongoing coaching, feedback, and performance evaluations to enhance employee performance and foster professional growth.
• Oversee inventory management, including ordering, receiving, and ensuring accurate stock levels to meet customer demands.
• Implement visual merchandising strategies to optimize product placement, maintain appealing displays, and enhance the overall shopping experience.
• Analyze sales data, monitor key performance indicators, and take proactive measures to address sales trends, identify opportunities, and minimize risks.
• Control operational costs, including labor expenses, supplies, and other operational expenditures, to meet budgetary goals.
• Ensure compliance with company policies, procedures, and safety regulations to create a safe and secure environment for both employees and customers.
• Maintain store cleanliness, organization, and adherence to visual standards.
• Cultivate positive relationships with customers, addressing their concerns, resolving issues, and seeking opportunities for improvement.
• Stay updated on industry trends, competitive landscape, and consumer preferences to implement effective strategies and drive innovation.
• Prepare and analyze financial reports, such as sales figures, expenses, and profit margins, to inform decision-making and drive performance improvements.
• Collaborate with other departments, such as marketing and purchasing, to align strategies, implement promotions, and support overall business objectives.

Qualifications

• Must have a people first mentality; "Fast Friendly Service with a Smile".
• Bachelor's degree in Business Administration, Retail Management, or a related field. Relevant work experience may be considered in lieu of a degree.
• Proven experience as a Store Manager, Retail Manager, or similar leadership role in the retail industry.
• Strong leadership skills with the ability to inspire, motivate, and develop a diverse team.
• Excellent interpersonal and communication skills to engage with customers, employees, and stakeholders.
• Demonstrated ability to drive sales growth and achieve business targets.
• Sound business acumen with a strong understanding of retail operations, inventory management, and visual merchandising.
• Proficiency in using computer systems, point-of-sale (POS) software, and other retail-related tools.
• Knowledge of labor laws, regulations, and compliance requirements.
• Ability to work in a fast-paced environment and handle multiple responsibilities effectively.
• Flexibility to work evenings, weekends, and holidays as required.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is frequently required to stand, verbally communicate, hear, and use hands to prepare orders or display product inventory. They are regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and lift up to 30 lbs. Team Member may occasionally use material handling equipment to move items and be able to use a mop/bucket system to maintain floors.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.