Supervisor Courier

Meritus Health is seeking a Supervisor Courier to lead daily courier operations across our health system. In this role, you will oversee a team of courier drivers responsible for the safe, timely, and compliant transport of laboratory specimens, cash bags, medical supplies, and interoffice mail.

As stated in the job description, the supervisor “ oversees daily courier operations across the health care system and supervises a team of courier drivers ” and ensures “ timely, secure, and compliant transport of laboratory specimens, cash bags, medical supplies, and mail .”

This position is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and values operational excellence in support of patient care.

Key Responsibilities

• Team Leadership & Scheduling: Supervise, schedule, and support courier staff; manage call-offs, delays, and emergencies; provide route coverage when needed. “Ensure continuity of service coverage by managing call-offs, delays, and operational emergencies…”
• Training & Performance Management: Provide onboarding, coaching, and ongoing performance evaluations.
• Staff Communication: Conduct team meetings and formal evaluations.
• Safety & Service Culture: Promote safety, accountability, standardization, and customer service.
• Route Coordination: Assign and monitor daily courier routes, including STAT and temperature-sensitive specimen transport, secured cash bags, supplies, and mail.
• Fleet Oversight: Ensure vehicles are safe, compliant, and well-maintained; manage maintenance schedules, inspections, and repairs. “Maintain oversight of the courier vehicle fleet, ensuring all vehicles are safe, operational, and compliant.”
• Administrative Duties: Track attendance, approve time records, assist with payroll, budgeting, supply ordering, and fleet-related costs.
• Other Duties: Support additional operational needs as assigned.

Minimum Qualifications

Education

• High school diploma or equivalent required
• Bachelor’s degree in logistics preferred “Education – High school diploma or equivalent required. Bachelors degree in logistics preferred.”

Experience

• 2–4 years in courier, logistics, or transportation
• 1–2 years supervisory or lead experience preferred
• Healthcare, laboratory, or hospital experience preferred

Licensure / Certification

• Valid driver’s license
• Clean driving record (no moving violations in past 3 years preferred)
• Annual certified driving record required
• Must sign Meritus Vehicle Management Use and Control policy (“Attestation A”)

Knowledge, Skills & Abilities

• Familiarity with HIPAA, infection control, and chain-of-custody
• Experience with fleet management or maintenance scheduling
• Proficiency in Microsoft applications and route management software

Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Equal Opportunity Employer


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For further information, please review the Know Your Rights notice from the Department of Labor.