Personal lines Customer Service Representative

Responsive recruiter


Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Training & development
• Competitive salary
• Opportunity for advancement

About this Agency: Local family-owned agency that is family-oriented with great benefits and many long-term employees. The agency offers staff the ability to expand their knowledge with continuing education opportunities. OUR VALUES: What guides how we treat each other and our customers? We need quality, service, integrity, teamwork, respect, innovation, accountability , and FUN! Job Description:

The Customer Service Representative at Breeden Insurance Services is responsible for assisting customers with questions, claims and existing policies; Works with the Account Managers to handle customer service for new and existing clients.

Benefits/Perks

• Extremely Competitive Pay: Willing to negotiate!
• Flex schedule
• Remote work
• Health Insurance is 100% paid
• 401K Employee Match options
• Dental and Vision
• 9 Paid Holidays
• PTO starting at 22 days
• Professional Development
• Job Stability in a growing industry

Responsibilities

• Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
• Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
• Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
• Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.

Qualifications

• Active NC Property and Casualty Insurance License.
• Excellent interpersonal and creative problem-solving skills.
• Demonstrate strong customer focus and an excellent phone manner.

Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency


YOUR FUTURE at Breeden Insurance Services, Inc. Starts Here!

If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with Breeden Insurance Services is a great career choice!

For over 50 years, Breeden has served the Lexington area and the Triad region with cost effective insurance solutions and with exceptional service. Our success is made possible by the professional skills and personal attention to customer service demonstrated by each and every member of our TEAM, and our expectations for continuing that success are described within our MISSION and VALUES:

OUR MISSION, the purpose of our company -- To build lasting relationships by offering quality insurance services which exceed our customers' expectations; to offer opportunity for our employees; and to support our community.

OUR VALUES, what guides how we treat each other and our customer - Quality, Service, Integrity, Teamwork, Respect, Innovation, Accountability, and FUN!

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.