Sales & Client Advisor (Keyholder) - Copley Place

Summary The Sales & Client Advisor (Keyholder) supports store operations and delivers exceptional client service at the Boston Copley Place boutique. This role aids management with opening and closing procedures and helps oversee daily store operations, merchandising, and loss prevention. The position is focused on achieving sales targets while maintaining visual and operational standards. Responsibilities Achieve individual and store sales goals Perform opening and closing procedures and assist management with daily store operations Maintain an organized stockroom to ensure easy access to merchandise Support balanced performance across sales, operations, merchandising, and personnel management Handle customer feedback and complaints in a timely and professional manner Support and enforce the store operations manual and local sustainability policies Partner with stock and operations staff to minimize shrinkage and maintain loss prevention standards Ensure registers and safe operate correctly and maintain back-of-house cash accuracy Assist with implementation and communication of visual display and merchandising standards Oversee daily cleaning, upkeep of fixtures, and management of store supplies Requirements 3+ years of experience in a similar retail or fashion role Proven ability to drive sales and exceed individual and store targets Strong verbal and written communication skills and ability to manage multiple tasks in a fast-paced environment Commercial awareness and business acumen with a passion for the fashion industry Strategic vision and high level of personal performance to develop the business #J-18808-Ljbffr brobstongroup.com - Jobboard