Car Wash Attendant

Job Description

Job Description

Car Wash Attendant Job Description

• Deliver above and beyond customer service.
• Present and explain each of the membership packages and the benefits of unlimited memberships.
• Safely guide guests through the wash tunnel.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Ensure facilities are always clean and presentable.
Duties and Responsibilities:
• Customer Service: oProviding quality customer service to every customer.
• Greeting customers with a positive attitude and treating them with respect. oAddressing any customer concerns promptly with the assistance of the Manager or Assistant Manager.
• Knowledge of all services, promotions, memberships, and packages offered oHandling customer payments
• Sales: oUpselling additional services
• Informing and encouraging customers to participate in promotions, car wash packages and memberships oSigning customers up for emails
• Washing Vehicles: oCarry out visual inspections of the vehicle to confirm their conduction before proceeding with the wash.
• Apply various Pre- or Post treatments as needed oMaintain consistent wash speed to avoid service delays.
• Use proper techniques throughout the wash and dry process. oDirect customers through each step of the process
• Maintaining Car Wash Facility oKeep all working areas clean and organized
• Report any equipment malfunctions or safety hazards oRestock cleaning supplies and inform management when more supplies need to be ordered.
• Check and maintain vacuums and trash cans
Qualifications:
• Excellent interpersonal and communication skills.
• Prior experience in customer service, automotive, or related fields is a plus.
• Flexibility to work varying shifts, including weekends and holidays as needed
• Ability to stand for extended periods, lift 30 pounds, and perform repetitive physical tasks such as bending, squatting, and reaching.
• Ability to work independently and as part of a team
• Positive attitude
• High school diploma or equivalent preferred, however not required
Compensation:

Total Compensation range for this position is $14.00/hr. + commission, based on experience.

AquaShine Express Car Wash is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.