Resident Support Specialist

WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. Why CHI? CHI Employs a Team Of Hard-working, Compassionate People Who Want To Give Back To Others In Their Community. We Are Proud To Offer Paid time off 2 personal days awarded annually Health insurance and health reimbursement account Dental and vision plans Flexible spending account AFLAC supplemental insurance Voluntary plans Dependent Care Spending Account Working Advantage- Employee Perks 401(k) retirement plan Life insurance Employee Assistance Program Monthly trainings and career development plans Responsibilities Maintain visibility to residents by wearing Safety Monitor vest and ID badge and inspect site through regular (hourly) tours of the property. Review video cameras and monitors area consistently. Enforce CHI, site and DSS/DCFS policies, regulations, and rules with residents. Intervene in situations as needed in an appropriate fashion to de-escalate situations and redirect behavior. Provide limited crisis intervention to residents when necessary until CHI professional staff Shelter Manager, Program Manager, or Program Director is able to be contacted and/or intervene. Contact supervisor and/or the proper authorities as needed. Maintain appropriate documentation accurately throughout shift, i.e. turn-over, census, logs, incident reports, etc. Conduct unit inspections in accordance with OTDA/DSS/DCFS /CHI standards by physically entering each unit to insure proper monitoring and follow up is recorded. Accept resident referrals and review rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake. Perform bag searches upon intake and as required by bag search requirement protocol. Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports). Maintain logs, office, and site in an orderly fashion. Inform Shelter Manager of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.). Prep vacant units for new placements. Maintain proper usage of cleaning supplies and inventory. Facilitate and document evacuation procedures (i.e. fire drills) as directed by Managers. At the direction of CHI staff (Program Manager or Program Director), act as a liaison between the agency and the community at large. Employment Details Salary: $18.00-$14,976 Hourly Non Exempt - Overtime Eligible Open Shifts: Saturday, 8 a.m. - 4 p.m. and Sunday, 8 a.m. - 12 a.m. Location: Poughkeepsie NY #J-18808-Ljbffr