Lead Customer Service Representative

We are seeking a Lead Customer Service Representative to join our team. In this role, you will be the front-line of our company, providing high-quality customer service and leading our sales staff. You will be responsible for maintaining store appearance, introducing additional buying opportunities to customers, and ensuring a positive customer experience. We value forward-thinking and the ability to coach a team on best selling practices. Knowledge of automotive parts is helpful but not required. If you are enthusiastic, friendly, energetic, and have a genuine desire to provide outstanding service, we would love to hear from you. Responsibilities Front counter staffing while delivering high level of customer service System entry of customer data, part sale data and warranty information Maintaining store appearance and introducing additional buying opportunities to customers Coaching team on selling practices and customer service Performing opening and closing duties Providing support and leadership to sales staff Qualifications Basic understanding of sales principles and customer service practices Proficient in verbal and written English language Bilingual is preferred, but not required Solid communication and interpersonal skills Ability to read, write and effectively communicate with customers, peers and management Ability to multi-task, be attentive to customers and remain flexible to the needs of the business Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing throughout the day Compensation This position pays $20.00- $21.00 / hour with added bonus program earnings Full-time hours - including weekends Benefits Competitive wages Medical, Dental & Vision coverage Supplemental Insurance Options 401k with 4% company contribution after one year 6 paidvacation days 6 days paid time off (accrued) Employee discounts, monthly lunches, events For other open jobs at U Pull R Parts, visit * Show Up * Step Up * Get it Done * Do the Right Thing * Go Home Happy * #J-18808-Ljbffr U Pull R Parts