Patient Communication Specialist

Patient Communication Specialist

The Patient Communication Specialist is responsible for supporting multiple practices with phone coverage and scheduling of appointments to provide service excellence to our patients.

Position Responsibilities

Provide quality patient service through effective communication and personal attention, using appropriate communication strategies and taking the appropriate partners to resolve patient questions and issues

Receive inbound calls from current and potential patients

Respond to email requests from current and potential patients

Schedule patient appointments in the first available opening through the use of patient call lists

Education Requirements

• Minimum high school diploma

Preferred Qualifications

• Customer service experience
• Ability to type 30 words per minute
• Effective communicator and team player
• Call center experience
• Computer skills

Work Schedule

Monday/Tuesday: 7:00am - 5:00pm

Wednesday/Thursday: 12:00pm - 8:00pm

Friday: 8:00am-2:00pm

Company Information

Park Dental offers competitive compensation, a generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching.

Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Associations Give Kids a Smile Day, the American Heart Association Heart Walk, and Mission of Mercy. Each practice participates in events in their local communities too!

Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.

Park Dental is an equal opportunity employer.