SALES LENDING ASSOCIATE-Pawn Shop

Job Description

Job Description

Do you love working with people? Are you looking for an exciting new career? 

GRANTERS is celebrating 80 years in business.  We would love to have you meet our team and speak with you right away.  GRANTERS pawn and showroom established in 1943, is looking for motivated individuals that want to join our team and enter into the exciting Pawn industry. 

Competitive salary and bonus compensation.  On the job training and continued education provided.  Bilingual Spanish and/or Tagalog speaking applicant bonus incentive!  

Click the link below ???? to get started. Entry level to management positions available including , marketing social media and eBay's specialist. We can't wait to meet you and hear what skills you can bring to help grow our organization. 

Sales Lending Associates promote our products and provide short-term loans to customers in exchange for valuable items such as jewelry, electronics, and musical instruments. In this role, pawnbrokers estimate an item’s value based on retail prices or market values of precious metals or stones, offering customers cash while holding the items as collateral. 

This position requires excellent customer service skills as well as the ability to successfully evaluate items and estimate resale value. Sales Lending Associates also need to keep up to date and informed about laws regarding the pawn industry, following protocol in maintaining detailed records of items and transactions, and provide assistance to law enforcement regarding items reported stolen.

Evaluate Pawned and Pledged Items. One of your main duties is estimating the value of pawned or pledged items, which can include electronics and cameras, musical instruments, and collectible items such as gold and jewelry. This requires extensive familiarity with the market values of these items, along with the ability to quickly make judgments about an item’s condition and resale potential. Need training? No problem! We offer best in class entry level Sales Lending Associate training! Do you have what it takes?

Adhere to Laws and Regulations

Finally, you will help ensure that your follow and adhere to both state/federal laws and regulations related to the pawn industry as well as company policies and procedures. Because of the heavily cash-based nature our business, you will follow our record keeping policies pertaining to all transactions and closely follow state and federal regulations for lending and selling items.

Qualifications/Requirements

• Phenomenal customer service skills - be prepared to showcase your awesome skills during an interview
• Excellent Attendance Track Record -are you committed to showing up to work on time EVERY time?
• Ability to travel between store locations -you must have reliable transportation
• A fantastic work ethic
• A history establishing yourself as trustworthy and honest-professional references min of three are required
• Ability to work as a team and independently
• Fast learner

At Granters, we strive to alter the “stereotype” of our industry that the media and Hollywood has pushed for years and invite you to come into our El Cerrito (Eastbay) CA location to receive superior customer service and to enjoy the benefits that our business has to offer in retail sales or short-term loans. Our store provides a clean, bright environment with friendly loan associates who are there to help. We have state of the art surveillance and security systems, so our team members and our customers can rest assured that their items are well protected while in our safe-keeping.

Duties of this job include

• Prepare inventory for online catalog listings
• Preparing paperwork and quotes for shipping
• Processing orders, picking items and packing them for shipment
• Communicating daily for order fulfillment needs
• Receiving shipments and verifying received quantity against ordered quantity
• Maintaining and filling online sales orders
• Maintaining and organizing the warehouse and ordering shipping supplies
• Answering shipping phone calls and replying to emails in a well-spoken/well written manner

Physical Requirements

• Ability to repeatedly lift and carry items up to 40 lbs
• Energetic and able to work quickly and precisely under pressure

Preferred Skills

• Knowledge of International and domestic shipping procedures
• Fluency in UPS World Ship, FedEx Ship Manager, DHL and USPS Click-N-Ship
• Preparation of Commercial invoices, Certificates of Origin, and Bills of Lading
• Experience in online ordering and sales transactions
• Basic electrical and mechanical experience is a plus
• Fluent English
• Fluent Spanish a huge plus!
• Purchasing experience also a huge plus!

Benefits

• Flexible scheduling
• Group Health Insurance Options
• FSA Dependent Care employer contribution to help with your daycare costs
• 40 hrs paid paid vacation and tiered levels increased based on length of service.
• 24 hrs of paid sick leave per year
• Selected paid holidays (when scheduled to work on a company recognized holiday)
• Retirement Savings Plan
• Bonus Incentive Plan
• 24/7 employee service and support

About Granters LLC

Granters Pawn Shop is one of the oldest operating businesses in El Cerrito, CA. Buying, Selling and Loaning money in downtown friendly El Cerrito since it was opened in 1943 by the founder – Bob Granter. Old man Granter was a very eccentric person with a passion for quality musical instruments and fine jewelry. Please apply with your resume . If you do not have a strong resume we suggest applicants include a cover letter with their resume to improve your visibility for immediate review and consideration.  We look forward to meeting interested candidates soon!  Granters LLC is an equal opportunity employer.